Trying to get customer support is a joke

Had an issue last week and customer service is basically useless. I try with the chat bot, and it misunderstands what I’m needing and then tells me I need to do a phone call instead. Support over the phone is difficult to understand, and basically no help. I want to use either chat or email so there’s a record of the conversation but of course they’ve made that pretty much impossible. I’ve always liked the convenience and lack of fees with chime but I’m about to close my account altogether and find a new bank since they refuse to assist in resolving a situation that led to me being out $400.

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u/Radiant_Drawing8972 — 3 days ago

Help finding a new blanket

I have sensory processing disorder and am finding myself bothered by the pretty old comforter I have now. But I’m not sure if I can find something with all of my qualifications that I won’t have to spend a bunch for 😅 I want it to be Queen size I want it to be smooth/soft. I’m envisioning fleece texture but Not Fleece. But I don’t like the feel of silk either. I say not fleece because the fleece blankets I’ve tried before have been a bit too light. I like it to feel heavier. Honestly I have a weighted blanket that I love, but unfortunately I can’t use it often because I get really hot most nights and end up kicking it off. So something heavy but also will stay pretty cool lol. Anybody with similar sensitivities have a blanket they love?

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u/Radiant_Drawing8972 — 2 months ago

How to handle my PO not answering me?

Location: St Louis County, Missouri. I have been on probation for 2 years. Last Thursday I called my PO and was told as long as I didn’t get any new violations or charges before 5/2, that would be my end date. It is now 5/8 and I do not see any updates on CaseNet and have not gotten any documentation. I emailed my PO twice as well as leaving a voicemail and have not heard back. I spoke to someone else in the office on Wednesday and was told it looked like I had everything done that I needed to, but my case is not closed in the system yet and I should speak to my PO. Which I can’t because she isn’t answering me. Unsure what to do now. I don’t want to try going over her head and risk making her mad, I’m worried she will find ways to make things harder for me. Should I be hiring a lawyer? Do I just need to wait it out? I just have no idea what the best course of action is at this point.

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u/Radiant_Drawing8972 — 3 months ago

I spoke to my PO last week and was told my probation was over on Saturday as long as I didn’t catch a new violation or arrest before then. Obviously I didn’t expect it to become official on a weekend. But now we’re on Tuesday and there’s nothing popping up on CaseNet and I haven’t gotten any type of confirmation. Emailed my PO yesterday afternoon and haven’t heard back. I’m sure it can vary depending on location but how long does it usually take for it all to be processed and finalized? I asked if I needed to sign anything or pick up any paperwork and she said no. I’m stressing that I don’t have anything in writing. And I’m still getting texts from the drug testing place so idk if I should go if they call me in for testing say, tomorrow, or save my time and money. Ughhh

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u/Radiant_Drawing8972 — 4 months ago