[Medical] [BC] Can you receive compensation for an insurer’s mistake?
It’s been over a year of me regularly calling and getting NOWHERE with Manulife trying to get my second child added to my insurance. Every agent I’ve spoke to has said there’s some sort of error and they don’t know why he isn’t being added, they suspect the very first time they tried something went wrong during enrollment period and it’s just been a rolling problem since. I’ve request callbacks from managers and still NOTHING.
At this point I’ve spent so much of my own time trying to get him added due to their own internal issues I genuinely want some kind of reimbursement for my time dealing with them. Is this a thing? I’m so not a Karen but I’m exhausted being basically lied to every phone call saying it will be escalated and dealt with when no one does anything.