Amazon Cites Different Reason for Refund in Confirmation Email

Tonight I received only 3 of my 4 Amazon Fresh grocery bags. (Third time since last winter.) I put in for a refund and indicated the items as missing.

An Amazon confirmation email indicated the refund was due to: item not satisfactory.

A few months ago I got a refund for produce that was old and yucky. I indicated quality as the reason— the confirmation email cited damaged in transit.

So, I'm wondering why the return/refund reason is changed, what is done with the accurate data and what is done with the inaccurate data, and which ends up on my internal Amazon profile (the one that Amazon uses to track profit and loss for an individual)?

I also wonder how inaccurate data impacts the people working in different parts of the Amazon Fresh operation, like my refund for spoiled produce that should not have been shipped is attributed to delivery.

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u/Reasonable_Access_90 — 10 days ago
▲ 215 r/NYCbike

NYC AQI very high as of 5:00 p.m.

Right now all of NYC is in the Unhealthy (151 - 200) or Very Unhealthy (201 - 300) air quality zones.

If you have the option, take mass transit. Exercising with this level of pollution is bad for your health.

u/Reasonable_Access_90 — 1 month ago

Extraction healing OK?

I had a tooth extracted at an academic clinic 2 days ago. Wondering if the socket looks as it should at this point?

(I'm a non-smoker, drink rarely.)

See my reply for the pic (there was no option for me to post a pic in original message).🤷🏻

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u/Reasonable_Access_90 — 2 months ago
▲ 14 r/NYCbike

Missive from under a rock

Haven't had need to cross the Brooklyn Bridge in more than 15 years. Until this morning.

NEVER AGAIN!!!

Yes, I knew the somnambulant pedestrian issue had been addressed by moving the bike lane to another level. And I knew it was an interior lane and so had no view.

But, somehow, I missed the info about the insanity of the lane width!

Bidirectional on a path too narrow to meet the standards for a one-way bike path? WTAF

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u/Reasonable_Access_90 — 3 months ago

NYC Newly Termed ABAWD

I have an active case. I'm 62 and exempt from General Work Rules, and I submitted an ABAWD exemption form, which was approved.

I had one day of work prior to my SNAP application, amid 3 years of unemployment.

The paycheck was mailed to a wrong address and after a long delay it eventually found me. I reported the income and there was no change to my benefit amount. However, I received a letter listing me as subject to both the General SNAP Work Rules and the ABAWD rules.

I also received notification of an appt., described as "Opportunity to Meet ABAWD Requirement with a PACE Provider".

It is not entered as a SNAP E&T Assignment.

I've been on hold for 2 Hrs, 31 Mins (and expect I'll spend the rest of the day like this).

The interview phone no. was listed to call with questions / already meeting requirement / think you're exempt. That went nowhere; the system screens you from the queue if you have an active case with no documents or HRA appts pending. So I'm (probably pointlessly) on hold with the general number.

Any NYC/NYS people know how I can address the General Work Rules error and the reclassification as ABAWD?

Grateful for advice.

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u/Reasonable_Access_90 — 3 months ago