VIP is worthless with these guys
Im not kidding, ive been VIP for 3 months and the only thing ive gotten was a 20% deposit match up to $100, even prior to this my entire year ive been with betrivers outside of sunday (which is always a measly $1-$5) I havent gotten freeplay from them a SINGLE TIME while im also at a negative with them in wagers. I even emailed their VIP support team asking if im eligible for anything and they said I am not but they strive to be a strong competitor to other casinos.
? I feel like I am going crazy with these people, literally any other casino could give me 10 bonus spins at a dollar each and beat what theyve done in an entire 3months and they think they are actually competing wirh anyone??? I am sorry for those of you here who may live somewhere where these guys are your only option because by far they treat you worse than any of their competitors then will lie to you and say they are trying. I use Draftkings, Fanduel, Fanatics, and BetMGM and they are significantly better, in fact you get a minimum of $5 a day in bonus spins with MGM at the moment.
These guys are horrible, worst loyalty program ive ever seen and youll find that out if you ever interact with their support implying they even respond to begin with, move to somewhere else if you have the option. Good luck