Help! Leaving in 3 weeks and my renewal just changed to “more information needed”.
Simple renewal, I go to Norway for months every summer and it would have expired too close to my leave date. I called the number provided and they can’t tell me what the “additional information” was that they need. This is my first time doing an online renewal and I did not see an instruction to send in my old passport? Is that what it could possibly be? Thanks!