u/Responsible-Box898

BPI ATM Issuer Timeout -008
▲ 7 r/banksPH+2 crossposts

BPI ATM Issuer Timeout -008

Need help po. The BPI ATM in Baguio Session Road did not dispense the 5000 cash po that i wanted to withdraw. But savings acc. was still debited 5000 php in the online banking app :(

Does anyone know po what the error “Issuer Timeout - 008” in the transaction record meant? How do I get my money back po and file a dispute?

In addition i did a balance inquiry in the same machine and got the same error in the transaction record slip.

Thank you so much.

u/Responsible-Box898 — 3 days ago