u/Rich_Competition1664

Day 4 and still no new event. Did they stop doing them?

So I ordered a towel and a sports headband on AliExpress. Simple enough, right?

Here’s the breakdown:

ORDER1

• Product A (Towel category)
• Product B (Sports headband category)

ORDER2

• Product A (Towel category)
• Product B (Sports headband category)

Since they are two different product categories (HS codes), under EU tax rules, I should be charged tax per product category when buying—so 2 charges max.

What actually happened? I bought 2 towels and 2 headbands (2 times). They all arrived in ONE single package 📦.

Instead of charging tax per product category ($3 + $3 = $6 total), Ali's old system added $3 on ALL. ITEMS (choice) meaning I now paid tax 4 times. 4 items = $12 in taxes! Double what I actually owe! 💸

The Customer-service Circus 🎪

When I messaged support to get my $6 back for the platform error, they hit me with the classic NPC response: Dear customer, please send us official customs release documents, import invoices from your local post, and a signed letter from the Pope to prove you paid tax."

>

BRO. IT WAS PAID THROUGH IOSS AT CHECKOUT. The package cleared customs automatically. There are no local customs documents! Finnish Customs doesn't write you a handwritten note when an IOSS package glides through automatically!

I’ve explained this to them 4-6 times now. I even broke it down like they were 4 years old: "1 package (2 kinds of toys = 6 magic coins. Not 12 coins!"

>

They still opened a ticket asking for the same non-existent documents or threatened to close it in 24 hours.

Currently preparing to hit them with a final Dispute / Partial Refund request because asking Ali support to understand consolidated shipping tax calculations is like asking a fish to solve trigonometry.

Wish me luck on getting my $6 back from the void.

1. Does someone know if coupon/promo codes work on other promos like ''get x amount of product free'' when purchased / credit back promo as cant find place to put code

2. Also I dont seem understanding credit back promo. I buy once and then everyday? or collect everyday. Stuck in day 3-4 as it says after receiving order

Hi, I need to purchase something from China and have it shipped first to Hong-Kong or China package forwarding company's warehouse where my purchases would be consolidated and send to Finland. Can anyone recommend a cheap, trustworthy shipping company?

* + If railway, sea or cheap air delivery possible as I don't order that amount that FedEx, DHL, Ups fees are justified. I don't mind if it's slow delivery

* Not ordering now but maybe after couple of months when i have looked all items i need

Hi, I need to purchase something from China and have it shipped first to Hong-Kong or China package forwarding company's warehouse where my purchases would be consolidated and send to Finland. Can anyone recommend a cheap, trustworthy shipping company?

* + If railway, sea or cheap air delivery possible as I don't order that amount that FedEx, DHL, Ups fees are justified. I don't mind if it's slow delivery

* Not ordering now but maybe after couple of months when i have looked all items i need

Problem deciding between two. I have RX 9070 and would use Pc for Unreal Engine and for games GTA SA, IV, V, Skyrim and other games heavily modded (script & Textures)

Hi, I need to purchase something from China and have it shipped first to Taiwan or Hong-Kong warehouse where my purchases would be consolidated and send to Finland. Can anyone recommend a cheap, trustworthy shipping company?