u/Ronidonidon

I got a text from my sister, saying that my mom's facebook account got suspended, temporarily disabled. We panicked because that account held about 2 decades worth of family photos unfortunately, we're trying to recover it now but my mom didn't have her gmail connected to her facebook account, and facebook's saying we have to log in to appeal to it, but it's getting frustrating because it's not letting us log in in the first place so we can't appeal.

Is there any way around this? Grateful for any help.