Don’t buy from Lordofstorms... or should I say, don’t buy anything from G2A
I bought a Nintendo Switch Online 12-month key from seller Lordofstorms and paid through PayPal. I never received a usable key.
The seller initially told me that the order was empty and I should contact G2A support. I did but just in case since I saw where this is going I opened a PayPal case because I had neither the key nor the money back.
G2A then sent information to PayPal, and PayPal ruled against me, claiming that their records showed the digital item had been delivered. I appealed the decision, submitted screenshots and explained that I never had access to any key. PayPal still denied the appeal.
So apparently a seller or marketplace can claim a digital item was delivered, PayPal accepts it, and the buyer is left with no actual way to prove that they never received anything usable.
The seller has still not provided a key or a refund. G2A Support has also stopped responding.
I am posting this as a warning: previous successful purchases do not mean G2A will help you when something goes wrong. Do not assume PayPal will automatically protect you either, especially with digital keys. I paid for an item, never received it, and both the seller and support have effectively disappeared.