For the few months, I've been building a project called ChapterLine.

It originally started with one goal: Build a better way for fraternities and sororities to visualize Big/Little family trees.

The project is slowly evolving from a tree builder into something much bigger.

Today it includes:

• Interactive lineage trees
• Chapter member management
• Alumni directory
• Officer management
• CSV roster import/export
• Invite links for members
• Public chapter pages
• Public shareable trees
• Member map (currently building)
• Search, filters, and profile pages
• Individual accounts alongside organization workspaces

I'm still early.

Current stats:

• ~2 months since launch
• ~30 users
• No paying customers yet
• Still figuring out product-market fit

I'd genuinely appreciate feedback from people outside Greek Life.

• Does the value proposition make sense?
• What features feel unnecessary?
• What would you add or remove?

Website: https://chapterline.org

Happy to answer any questions about the tech stack, product decisions, or why I decided to build something this niche.

https://preview.redd.it/gx5jrg3i5neh1.png?width=1862&format=png&auto=webp&s=4af008de178626012f572399533f0f23b3a7c7f9

Looking for honest feedback from founders who have been here before.

About two months ago I launched my SaaS, a pretty niche tool for fraternities and sororities.

Current numbers:

• ~30 users

• 0 paying customers

• 7 Greek chapters

• 20+ Individual accounts

• Mostly acquired through Reddit, LinkedIn, Instagram, and direct outreach

I've gotten positive feedback on the product itself, but obviously that hasn't translated into revenue yet.

I'm trying to figure out whether this is:

• a pricing issue
• a positioning issue
• an onboarding issue
• or simply not enough users yet

For founders who've been through this, what finally moved people from "cool product" to "I'll actually pay for this"? What metrics helped you distinguish between those possibilities?

Also, when reaching out to users, what questions are asking and through what mechanic? Teams meeting, google form, in-person, etc.?

Edit: Has anyone built in this space before?

Originally this wasn't supposed to be a whole chapter record management suite or anything more than a tool for my own chapter. I just wanted an easier way to visualize our chapter's lineage and preserve information that kept disappearing every year.

Over time it turned into ChapterLine

The coolest moment so far wasn't getting signups.

It was watching my own chapter use one of the features in our national awards presentation. Seeing something you built become part of telling your chapter's story is a pretty special feeling.

Curious if anyone else's chapter struggles with keeping track of Big/Little history and alumni database or if we're just extremely disorganized?

Started out just trying to find my grand-big. Couldn't find him, because there's no directory. Then tried to see if I could just donate something to my chapter to say thanks, and the "donate" link on the chapter site still hadn't worked in probably two years.

Three separate problems, but they're really the same problem: nothing about being an alum lives anywhere permanent. It's all brain knowledge, old photos, and dead links.

That's the whole reason ChapterLine ended up being three things instead of one: tree, alumni directory, and donations, all connected, so an alum landing on one of them can actually find their way to the others instead of hitting dead ends at every turn.

chapterline.org if any of this is familiar. What's the state of these three things for your chapter?