Non-Cost benefits of Offshoring?
I just read an article about H&M SEA HQ moving to Malaysia.
Offshoring is not new, but seems to be rampant in the last 2 years due to restructuring, AI, cost optimization.
I was hoping to hear views from Singaporeans / PRs on:
- If yourself / your direct department got off-shored somewhere else, where was it?
- Do you monitor the impact of off-shoring? Aside from costs benefits, were there performance uplifts in your team, department, company?
- Off-shoring is typically great for repetitive / SOP work, does hiring for strategic / leadership roles work in markets outside Singapore? How do their capabilities fare?