r/gsuite

Question to any math teacher using a Chromebook for their own device: what do you do about equation editors?

Background: We are a Google district and I'm not against it, however, we have been using Microsoft products since before I've been teaching in the district. We have many tests, worksheets and activities made in word docs as the equation editor is far superior to Google doc equation editor. Google docs does not easily allow you to type matrices or vectors and has other issues with formatting.

We just found out that they are switching is all to use Chromebooks without Microsoft products and don't know how we will read our .docx files with equations as when you open it as a Google doc, it doesn't preserve formatting.

Any advice? Our IT department doesn't seem to understand our issues and basically are telling us to deal with it. If you have any tricks or add ons to Google docs, please share!

This may not affect many people, but we have an on-site mail archive server that we have Google forward all incoming and outgoing mail to in order to preserve the mail records. To restrict external access we limited SMTP access to the Google IP ranges for their SMTP servers. This has worked for years, when suddenly a couple weeks ago we started getting smart host failure message from Google about undeliverable mail. After going back and forth with support I confirmed the supposed full list of IP ranges they are using for SMTP for Google Workspace at least. This is what I was given:

35.190.247.0/24
64.233.160.0/19
66.102.0.0/20
66.249.80.0/20
72.14.192.0/18
74.125.0.0/16
108.177.8.0/21
108.177.96.0/19
142.250.0.0/15
142.251.0.0/16
172.217.0.0/19
172.253.0.0/16
173.194.0.0/16
209.85.128.0/17
216.239.32.0/19
216.58.192.0/19

There was one IP range on that list that I did not have, so I though that would resolve the issue. When it didn't, I changed our setup to allow all external access over SMTP and then set our mail server with the same IP ACL list. The mail server will log a denied connection in the syslog when any IP outside those ranges attempts to connect. Sure-enough, Google was using a new IP range to send SMTP messages to our server:

108.177.16.xxx

If you run into a similar situation this might be helpful to you. If you're comfortable with it, it appears Google owns the entire 108.177.0.0/17 range if you trust adding that to any ACL.

help google sheets spreadsheet placing prices and screenshots asap for lyr

I run a small business and use Google Drive to store files. I logged into my Drive yesterday, and all of my folders are gone, but the files remain. All of my files are just there, unorganized on the launch screen. Thousands of receipts, invoices, docs, photos, etc. I am the only user with access to this drive. Does anyone have any experience with this, or know of a remedy other than manually sorting through ten years of files?

I got tired of meeting-room panels that need their own hardware and app just to show a Google Calendar resource on the wall. So I built Room Cherry: open a URL on any tablet browser, pick the room calendar, and it shows free/busy plus a tap-to-book when the room is free (holds until the next half-hour).

No App Store install — works on iPad, Android, and Fire tablets. Pricing is $10 per room per month with unlimited screens, and there's a 30-day trial with no card.

If you've put a tablet on a wall for Google Workspace rooms (Calendar day view + Guided Access, Sign Builder, Joan, Robin, etc.), I'd love to hear what broke and what you'd want from a browser-only option. Happy to share a /demo link in the comments.

I want to make just this one google doc “available offline” so I can make edits without internet (flying this weekend and don’t trust plane wifi to work).

When I go to do so (file > make available offline), a popup appears that says “turn on offline for all files? Turn on offline to access files without an internet connection. Not recommended on public or shared computers.”

I don’t wanna save every single document to my computer to make available offline (seems like a storage issue?). Does this popup mean it’ll make ALL of my docs available offline?? If so, how do I just make ONE doc available offline??

Hey guys,

Need some advice from people who dealt with this before.

Just finished migrating a domain from a legacy IMAP server to Google Workspace using the built-in Data Migration Service (DMS) in the Admin Console. The cutover is already done—MX records are changed, users are working, incoming mail is live on GWS.

Here is the mess: DMS report showed some skipped items as spam/virus, which is fine. But users started complaining about missing old emails (inbox, sent, subfolders). We checked, and DMS silently dropped a bunch of legit emails without showing any error in the console.

We ran delta migration multiple times. Every single time delta finishes, the migrated/scanned numbers don't match the previous run. It's completely inconsistent. Because the mailboxes are now live with new incoming traffic, old and new emails are mixed up, and we can't just keep running delta blind hoping it catches everything.

Two questions:

1. How do we fix the current live domain? Is there a reliable way to audit what is missing between the source IMAP and GWS without blowing up the live inboxes or creating duplicate emails? If I run an external tool against the live mailboxes, does GWS handle deduplication properly based on Message-ID, or will it create duplicates/duplicate labels?
2. What about the next domains? I have a few more domains to migrate from the same source environment. Running DMS again feels like a trap. Is GWMME (Google Workspace Migration for Microsoft Exchange) in IMAP mode significantly more reliable than DMS? Does it provide actual granular failure logs (like exact message UID/Subject that failed) so I don't deal with silent drops again?

Any battle-tested workflow or tool recommendations (GWMME, imapsync, etc.) would be appreciated. Thanks.

I have been going in circles for hours and I want to check I'm not

losing my mind.

Background - because I think this is where it went wrong. I bought a

domain through GoDaddy a while back but didn't have proper email set

up for it — I wasn't sure how any of this worked, so I just made a

normal Gmail account, info.companyname@gmail.com, and used that for

everything. Company registration, invoices, the lot.

Then I decided to do it properly and get real email on my domain. So

today, (1 Oct 2026) I signed up for Workspace Business Base (the India-only

plan), using that existing Gmail as the sign-up identity. Started the

14-day trial, card details n all.

Then I went through Domain setup. Entered my domain, got

all the way to the last step — and it threw: "One or more

organisations under 'companyname.com' don't have any active subscriptions.

Please add the subscriptions and try again." With an "Add

subscriptions" button that dumped me into the admin console.

Note that I already had an active subscription at that point. The

trial was live, card on file. The error was wrong when it fired.

In the admin console: no users, no domain setup steps, no way back

into the flow I'd just been kicked out of. After a while of hunting I

got frustrated and activated the paid subscription outright, on the

theory that maybe the trial status was the problem.

It wasn't. Subscription shows Active, 1 licence assigned, paid service

started. Money is moving. Google is quite comfortable taking it.

Nothing else changed. I trial all methods but it just doesn't work. Tried loggin in via incognito mode too.. Also, becuase of this I dont have a superadmin account which the chatbot asked me to login via.

What's in my admin console: Home, Apps, Reporting, Billing, Account,

Rules.

What isn't: Directory. Domains. Any user at my own domain.

- Searching "users" returns Users 0, Groups 0, Settings 0.

- /ac/domains/manage → "You don't have access — you need additional

admin privileges." On my own account. That I pay for.

- No admin account at my domain was ever created. I was never

prompted to create one or set a password for one. There is no super

admin for me to sign in as, which I only worked out after being told

repeatedly to sign in as one.

- No setup prompt, no continue-setup card, nothing.

- The Workspace setup tool, which the docs point at as the place you

get your verification code, lands on the same page with no domain

access.

So I go to support. And here's where it stops being a bug and starts

being genuinely insulting.

The AI assistant tells me: "Based on your account information, you do

not have any support eligible subscriptions at this time. Without an

eligible subscription, we are unable to provide access to Google

Workspace support." Then it offers to sell me an upgrade.

I have a screenshot of my billing page showing the subscription Active

with a licence assigned, and a screenshot of Google's own support bot

telling me that subscription doesn't exist, taken minutes apart. Two

Google systems, flatly contradicting each other, and the one that's

wrong is the one standing between me and a human being.

There is no way past it. No email address. No phone number. No

escalation. The bot is the wall. I cannot talk to a person, because

talking to a person requires an eligible subscription, and their

system can't see the subscription I'm being billed for. When I told the bot that I do have an active subscription the bot told me that I don't have a verified domain and thats why I can't talk to a human !! Good lord !

What I eventually pieced together from the AI's canned replies: my

domain is unverified, and Workspace hides Directory, Domains and

support access until it's verified.

Read that again. The verification flow lives inside Domains. Domains

is hidden until I verify. I cannot verify the domain because I cannot

reach the page that verifies the domain. And I cannot ask anyone to

help me out of the loop, because being in the loop is what

disqualifies me from support.

And then the kicker: Google's own documentation says an account with

an unverified primary domain is automatically deleted within 21 days

of signup. So there is a countdown on an action I have been

structurally prevented from taking, enforced by a company that will

not let me speak to anybody about it.

All I need is one TXT record. A string. Someone on their side can read

it off a screen in ten seconds, I paste it into my DNS, and this is

over in ten minutes. I cannot get to anyone to ask.

Two questions:

1. Has anyone hit this? My working theory is that the spurious "no

   active subscriptions" error at the final step of Domain setup is

   where it broke — the flow died before it created the admin user at

   my domain, and once you're kicked out to the admin console there's

   no way back in. Possibly made worse by signing up with an existing

   u/gmail.com identity rather than letting the flow create the domain

   admin. Everything I'm seeing follows from there simply being no

   user at the domain. If that's a known failure mode, it's a hell of

   a trap to leave in the signup flow for exactly the people least

   likely to know better.

2. Does anyone here have a contact inside Workspace support, or a

   reseller/partner who can escalate a provisioning case? The normal

   channel is closed to me by a bot that can't see what I'm paying

   for. Genuinely happy to take this to DMs. At this point I'll take

   anything that ends in a human.