Problem!!
Hello Tangzu Team,
The Tangzu Wan’er SG2 Red Lion Edition was my first IEM, which I purchased from Headphone Zone about four months ago. I was genuinely surprised by the Red Lion Edition because I had never experienced that level of vocal clarity before. The bass is also impressive, with powerful beats, excellent instrument separation, and an overall great sound quality.
However, recently I have become very frustrated because I have faced two major problems with my Red Lion Edition. First, the right earbud suddenly stopped working, and I don't know what caused it. Later, I experienced a sound imbalance in the left earbud, along with distortion and a noticeable reduction in sound quality. I have now claimed the warranty for these issues.
I truly believe Tangzu is a great IEM manufacturing company, and I really appreciate the sound quality of your products. However, it seems that the Wan’er SG2 Red Lion Edition may have some quality-control (QC) issues.
Please look into this problem and take the necessary steps to improve the quality control of this model. I hope Tangzu will address these issues and continue making great IEMs.
Thank you. 🙏🏻