Fuji Pro Support Help?
I’ve been struggling to get help from Fuji on an issue with my GF 45-100. I’m hoping someone here can help expedite the process or suggest alternate paths forward.
I had a trip to China in March and when reviewing all the photos I’m finding that I’m getting irregular depth of field.
In this photo, the bottom left corner is significantly distorted / blurred / smeared. The bottom and center are sharp.
In other photos, I’ve found that shooting distant buildings from a roof top will seem to have sharp foreground buildings hundreds of feet away, then on the left the mid ground is smeared / distorted, but then miles away the background will be sharp again. Overall the left side of my frames to have issues, but not always.
I’ve sent the lens to Fuji and it passed their resolution test and yes, when it is sharp it’s incredibly sharp. I don’t know if they’ve been able to test the resolution when shooting distant subjects or only in studio with resolution charts at short distances.
I’ve seen this behavior wide open and down to f/8 , 11, and 16.
My suspicion is an element is out of alignment and I’ve shared full res photos to Fuji but they haven’t responded with a conclusion in the last three weeks, just that they are still waiting for their techs to review the images.
I understand their time may be limited , but at this point I’m afraid to take the 45-100 out for photos because the images might be unusable for print. I’ve already left it behind on a trip to Hawaii and missed the range.
I have tested with my collection (20-35, 55, 110, 100-200, 250) of other GF lenses and this seems to be a 45-100 issue. I’ve offered to pay for repairs, though I feel like this should be a factory service.
Any Fuji techs here willing to help ?
Thank you.