Absolute Twat of a Company
So I bought a Nespresso Coffee Machine for my girlfriend's birthday from Amazon. DPD, with their expertise in fucking up, delivers the package to a completely different town...
So I contacted both DPD and Amazon, but DPD told me to contact the seller and they can't do anything about it, and Amazon said that since it has been 'delivered' they can't redeliver the item, but just start a refund process.
What's more annoying is that it was the last stock available from the seller and I can't reorder it as well, even if I got it refunded.
Like how is DPD's infrastructure so fucked up that they send an item with the correct delivery address stuck on it, and it doesn't get flagged once by the wrong depot, delivery centre AND the delivery driver.
I'm beyond pissed with no clue what to do as time is ticking...