First Consultation Paper
Trying to understand this part of a claim.
Relevant for general public as well.
The First clConsultation Paper is a mandatory document in claim. In most cases the insurer delays decision because this is not available or not in the proper format etc.
But in India medication screening and timely medical consultation are not yet so common, especially in non-urban areas.
People often realize they have diabetic when their legs swell or they fall often or they have severe numbness. (I know these examples - 1. a lady in her 50s consults a doctor when she falls frequently without proper reason. she actually went because of pain after a fall. and she was diagnosed with extremely high diabetes, and nerve damage starting. 2. a man in his very early 60s goes for a kidney stone issue and realizes that he has high diabetic. 3. a man in his 60s had been feeling chest pain and dizziness etc. he said it's gas. and then once he fell down. and he had heart issue and he got a pacemaker now! in all these ppl were basically not very medically aware or they hadn't looked at their life from a medicalized perspective).
What happens in such cases where a health issue is in advanced stage but there's no consultation prior?
Companies usually dont accept the advanced treatment hospital admission papers for first consultation paper.
(in the above case for ex. the doctor himself was not ready to believe that the lady had never had an FBS test!)
So how is this situation handled?