Is an hour+ wait after 8pm, with 0 in the queue normal?
This seems kind of insane to me, honestly. I'm an idiot who's paying for the Power tier, and I guess I'm wasting my money.
I've been a customer for a while, and never had to wait this long. But as soon as I start paying more, like a sucker, this happens.
Is this kind of wait normal for a weeknight, or are they simply refusing to report an outage? Or should I actually listen to the negative people on here and stop wasting my money on a garbage service run by greedy people?