Feeling trapped & frustrated in my career.

Rant incoming;
I’ve been an Underwriting Assistant at a large specialty carrier for about two years. During that time, I’ve earned several designations from The Institutes (AU, AIS, AINS), I’m close to finishing my ARM and halfway through CPCU, and I’ve maintained my P&C Producer’s license for four years.

I genuinely enjoy underwriting and want to keep growing in this career path. I’ve applied internally twice for Workers’ Comp Underwriter roles and once for Commercial Auto Middle Market. I’ve had no luck. Management’s feedback has been as follows:

  1. Not enough sales experience (I was a Personal Lines producer for a year before joining a carrier).
  2. Need more involvement in committees or extracurriculars (like Toastmasters).
  3. Haven’t built enough rapport with agencies.

The last reason is insulting. I’m told to keep agency communication minimal and refer them to their assigned underwriter, yet many agencies prefer reaching out to me because I’m responsive and enjoy educating. I’m assertive but not aggressive, unlike many of our underwriters, and I’ve even built friendships with agency staff on all levels. 

Honestly, I feel trapped. I’m told I’m appreciated, but management’s actions say otherwise. I’ve started applying elsewhere, but I’d really appreciate advice — places to apply, roles that fit someone who enjoys underwriting, or possibly how to position myself better internally.
Just venting and hoping to see what others might think.

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u/Seraphymz — 2 days ago