Anycubic support experience: ACE module issue resolved quickly
Just wanted to share a quick experience with Anycubic support.
I had an issue with the power switch on my ACE module (it basically stopped clicking and stopped working properly). I contacted support expecting the usual back-and-forth, but honestly it was way smoother than I thought.
After sending some details and proof of purchase, they quickly confirmed everything and arranged a replacement rocker switch for me. It arrived, I installed it, and now everything is working perfectly again.
What I appreciated most is that the process was simple and not frustrating. No unnecessary complications, just straight to solving the problem.
Overall, pretty solid experience. It definitely gives me more confidence in the brand and their after-sales support.