Order got cancelled ? I have never had this issue anywhere before

First time using OVH, got an email saying :

-my personal info isn't accurate, which is wrong.
-I need to "update my payment method", when I have never failed to buy anything online before.
-They're verifying my identity ?

The money is in transaction and I sure hope I will be refunded because wtf ? Don't know what I am supposed to do at this point

reddit.com
u/ShawtyThePimp — 7 days ago