Someone at work yesterday shows me some people have too much free time
Funnily enough this isn't the first time I needed to vent about someone in the drive at my credit union job here. But yesterday someone came in drive, only sent out cash, no ID or anything for me to identify him. He gives me the account number, but I have a hard time hearing what he says. So I do ask him for his ID so I can look him up. I tell him I'm having a hard time finding the account number, since I don't want to say "I can't hear what you're saying."
Look, when I go to my bank's drive up, they do ask for my ID so I thought it wasn't a big deal. But he sends the ID, I look him up and do his deposit. A few minutes later, I see the same person walk inside and talk to my co worker. He directly tells her the "Let me speak to your manager" line. My manager was also there and took him to his office right away.
Later we're in a group talking and he says I'm not in trouble (at least there's that), but he came in upset I asked for his ID, so my manager had to explain why we sometimes ask. The customer also alleged I asked for his name multiple times. We are supposed to use the person's name a few times in the interaction, but my manager says he said I asked for his name instead. If I had to take a guess what he meant, I assume when I was trying to ask for the account number, which was when I had a hard time hearing. Except he probably stretched the truth to me asking for his name (would it be a stretch for me to call that lying?). At least did all I was supposed to, but this interaction is why I say some people have too much free time/need something occupy it. Since they seem to have too much where they can go and complain to the manager over small things like asking for an ID at the bank/credit union.