u/SilentParadox_1998

I’m from India and I subscribed to Meta Verified Max on Instagram through Google Play about 2 days ago because I was trying to get access to Meta support regarding my main Instagram account, which was disabled.

When I opened the Meta Verified plans in Instagram, above the plans it clearly showed “1 month free trial.” I therefore assumed that I would not be charged immediately and that the ₹18,900 payment would only be taken after the free-trial period ended.

I selected the Max plan because it offered the most benefits and proceeded with the purchase.

However, ₹18,900 was immediately deducted from my Google Play payment method.

I was extremely shocked because ₹18,900 is a very large amount for me. I immediately stopped the verification process. After the payment, Instagram asked me to submit my ID to complete Meta Verified verification, but I did NOT submit my ID and therefore never completed the verification process.

I also cancelled the subscription through Google Play. It currently shows:

Instagram — Meta Verified Max

Subscribed since August 2026

Cancelled

Subscription ends September 11, 2026

I immediately submitted a refund request to Google Play on the same day, explaining what happened. Google initially said I would receive a response within 1–4 business days, but today I received an email saying that the purchase does not meet their refund policy.

I unfortunately didn't take a screenshot of the “1 month free trial” screen because I genuinely believed I wouldn't be charged and therefore didn't think I needed to document it.

I also haven't completed Meta's identity verification. From what I've now found, Meta's help information appears to indicate that a refund may be available if the verification process isn't completed within 3 days.

I'm now very worried because tomorrow will be approximately 3 days since I started the verification process.

What should I do?

Should I leave the verification incomplete and let the 3-day period expire?

Should I contact Meta directly for the refund even though the payment was processed through Google Play?

Is there any way to appeal Google's refund rejection?

Has anyone in India experienced the same ₹18,900 Meta Verified Max charge despite the “1 month free trial” offer?

Is there any other way I can recover the ₹18,900?

I have screenshots of the Google Play subscription showing the Meta Verified Max subscription, the cancellation, and the September 11 end date, as well as the Google Play refund rejection email.

I would really appreciate advice from anyone who has dealt with this before. ₹18,900 is a very significant amount for me and I really don't want to lose it over a subscription that I didn't even complete verification for.

I’m from India and I subscribed to Meta Verified Max on Instagram through Google Play about 2 days ago because I was trying to get access to Meta support regarding my main Instagram account, which was disabled.

When I opened the Meta Verified plans in Instagram, above the plans it clearly showed “1 month free trial.” I therefore assumed that I would not be charged immediately and that the ₹18,900 payment would only be taken after the free-trial period ended.

I selected the Max plan because it offered the most benefits and proceeded with the purchase.

However, ₹18,900 was immediately deducted from my Google Play payment method.

I was extremely shocked because ₹18,900 is a very large amount for me. I immediately stopped the verification process. After the payment, Instagram asked me to submit my ID to complete Meta Verified verification, but I did NOT submit my ID and therefore never completed the verification process.

I also cancelled the subscription through Google Play. It currently shows:

Instagram — Meta Verified Max

Subscribed since August 2026

Cancelled

Subscription ends September 11, 2026

I immediately submitted a refund request to Google Play on the same day, explaining what happened. Google initially said I would receive a response within 1–4 business days, but today I received an email saying that the purchase does not meet their refund policy.

I unfortunately didn't take a screenshot of the “1 month free trial” screen because I genuinely believed I wouldn't be charged and therefore didn't think I needed to document it.

I also haven't completed Meta's identity verification. From what I've now found, Meta's help information appears to indicate that a refund may be available if the verification process isn't completed within 3 days.

I'm now very worried because tomorrow will be approximately 3 days since I started the verification process.

What should I do?

Should I leave the verification incomplete and let the 3-day period expire?

Should I contact Meta directly for the refund even though the payment was processed through Google Play?

Is there any way to appeal Google's refund rejection?

Has anyone in India experienced the same ₹18,900 Meta Verified Max charge despite the “1 month free trial” offer?

Is there any other way I can recover the ₹18,900?

I have screenshots of the Google Play subscription showing the Meta Verified Max subscription, the cancellation, and the September 11 end date, as well as the Google Play refund rejection email.

I would really appreciate advice from anyone who has dealt with this before. ₹18,900 is a very significant amount for me and I really don't want to lose it over a subscription that I didn't even complete verification for.