u/Silly_Total_1998

Laptop camera not working, just showing black screen
▲ 2 r/IThelpdesk+1 crossposts

Laptop camera not working, just showing black screen

So I had my laptop (asus vivobook) for a year now and I was using it for online classes. The camera used to work great but then in a zoom class a while ago, the camera image suddenly turned glitchy and violet ish then it wnet black. I tried troubleshooting, checking the drivers, the privacy settings. When i try to use the camera app, it shows this error (as seen on image attached). I tried restarting my laptop but it doesn't solve it also. Windows shows that the driver is updated. I tried disabling it then restarting but still none. Does anyone know how to solve this? Or if it is the camera itself that's broken?

u/Silly_Total_1998 — 2 days ago