
Trying to order a kana bed frame
Hello,
I was wondering if anyone had the same issue. I had a kana bed frame in my cart and tried to use apple pay as a check out option, but it said “payment failed” (even tho I know for a fact that there PLENTY of money available on my card to pass that payment).
When I try to change my payment method, I get the “attention” pop up.
It says that I have an order number and that “payment is in progress” but the payment section of that page is empty. I tried to change the payment method to credit card instead of apple pay, and I got stuck on a screen that said “waiting for payment” with a little rolling doodad for 10 + minutes.
My card hasn’t been charged and I didn’t receive an email to confirm anything..
If it happened to anyone, what’s the best course of action?