r/FlexiSpot_Official

Bamboo Top Splitting at 2 Years

Bamboo Top Splitting at 2 Years

My desk is two years old this July and I noticed this massive split started forming after the first year and now it's getting larger. Nothing but a 15 inch laptop and an overhead webcam have set at this spot for the last year. Any ideas?

Pro Plus Standing Desk (E7)

Desktop-Dual

Desktop Size : 63''X31''

Desktop Color : Dark Bamboo

Desktop Material : Bamboo

Pro Plus Standing Desk E7 Frame Only

Keypad : Premium Keypad

Frame Color : Black

Height Range without Top & Capacity : E7: T Frame

u/Jam3sN0rman — 19 hours ago

FlexiSpot E7 Review

I ordered and received a FlexiSpot E7 with the black chipboard tabletop (55''X28'') back in March. Since then, I have used this desk almost every single day and am very pleased overall with it.

Arrival and Assembly

The desk assembly and tabletop arrived in two separate packages, but both arrived very quickly. The assembly was way heavier than I anticipated, but I managed to assemble the desk myself. However, having someone else there to assist would have made the process much easier.

The tabletop came with most of the pilot holes necessary to install on the assembly, though I had to create a few additional pilot holes across the center bottom of the tabletop. A drill made this process much easier. However, despite the heavy weight of the desk components and having to drill in a few extra pilot holes, assembly was fairly simple and took me around 2 hours to complete following the included assembly manual.

Quality

As soon as I finished assembling the desk, I immediately noticed how high quality and sturdy everything was. The desk feels incredibly solid, no matter how much I put on it. I am a law school student and play flight simulators, so I cycle between having heavy textbooks on the desk and heavy flight simulation equipment on it. I have never once been concerned about putting too much weight on this desk. For reference, my previous desk began to bend in the center with the weight I put on it. I can tell for sure that will not be an issue with this desk.

The motor is also very smooth. I love being able to save height positions of the desk in the remote controller attached to it. The desk rises and lowers quickly and fairly quietly as well.

Ordering

The ordering process was a little difficult for me since I struggled to verify my student status via Student Beans. However, I eventually got the verification process to work and successfully activated the student discount for my order.

Overall

I would 1000% recommend this desk to anyone. I ordered this desk because my dad has a FlexiSpot desk that feels just as solid as mine. At first I was a little weary because of how expensive the desk was, but after using it for nearly 6 months, it was absolutely worth the price. Feel free to ask any questions you may have and I'll try to answer!

Wobbly Comhar

Hi all, is this a normal amount of wobble for the Comhar desk? I bought this version as I like the drawer feature.. Having second thoughts. I know it is unladen but wasn’t expecting this. Thanks

u/Background_Shop3836 — 1 day ago

E7 Pro Review

Disclaimer

Full transparency - I was offered some cashback by u/Ramzes888 to post an honest review, good or bad.

Setup Process

Took 2 people about 3 hours to build 2 desks. The instructions could definitely be clearer in a few spots, but we got there in the end.

The Good

Can't fault the actual performance. It's super smooth, doesn't wobble, and the 160cm size offers great desktop real estate. The legs feel solid and heavy-duty.

The Not So Good

One tabletop arrived damaged with a crack running front-to-back and a chipped side. (Also worth noting: the tabletop color is a lot darker than it looks in the photos online - last photo is what they had on their website, which is what i was expecting, a mid-tone wood rather than a really dark wood)

Customer service initially wanted me to mail the damaged top back for an exchange. I asked if they could arrange collection since disposing of a huge slab of wood isn't convenient on my end, and I had already set up my desktop, but they declined.

As compensation, I asked for their CPU mount instead, which was out of stock until September. A couple of days later, I measured our PC, realised the mount wouldn't fit, and immediately emailed to cancel the preorder. The very next day, they replied saying it had already been delivered, and it did, completely out of nowhere with zero dispatch warning.

Since the box was unopened, I emailed asking for a return label. They refused and instructed me to just "dispose of it" twice. In the end, they just gave me a $50 refund to wrap things up.

Final Thoughts

The desk itself is solid, but the customer support logic is baffling. The holder is sitting in my cupboard unopened, a completely wasteful outcome instead of taking a perfect product back to resell. If anyone in Australia would like a free CH4 CPU holder, just pay for shipping and I’ll gladly send it to you!

Specs

Desktop Material: Rubberwood

Desktop Size: 160×80×2.5cm

Desktop Color: Natural Walnut

u/t_essellate — 3 days ago

Flexispot Customer Service Nightmares (duplicate order runaround)

I should have listened...

I bought an E7 Pro from this company recently and they doubled my order. The way their orders are presented online was very confusing to me since some of their desks come in multiple packages and the website notes they might ship separately so I thought nothing of having multiple tabs presented. When my first delivery arrived something didn't look quite right on the order tracking page so I checked my bank account and noticed a second charge for a duplicate item. I called Flexispot customer service to rectify the situation. Initially they told me I'd have to bring the package back to a Fedex location and ship it myself. When I told them this was unacceptable they told me I could refuse the delivery and then call them for a refund.

I spent the 3 hr delivery window waiting at my house to make sure I didn't miss the truck. I signed for the refusal of delivery and then even confirmed it via a phone call the next morning when Fedex called me to make sure.

I waited over the weekend to make sure all of this information was processed and documented digitally. I called customer service again today to request my refund and have been given another run around:

First I was told the package was delivered to my home at 11:00 AM this morning. Not true. I am sitting in front of a window where I can see my driveway and front door. Nobody has been here today. When I explained that there is no way that's the case the story has changed and now I am being told that I have to wait until the package makes it back to them and then I can expect to see a refund within 5-10 days after that.

This is a ridiculous amount of effort and financial stress to go through because a company I bought a product from messed up. I have spent hours of my time and lost access to over $500 for who knows how long (honestly I'm skeptical I'll ever see it again without a bank charge back with how incompetent and crooked this company has come across as in my dealings with them). Avoid them at all costs IMO.

reddit.com
u/Cheap-Distribution27 — 3 days ago

E7 Pro - Is it possible to move in-column power to left leg?

Title says it all. Looking to buy an E7 Pro, but want to switch the leg that brings power up the leg. Is that possible?

reddit.com
u/heli0sphere — 3 days ago

E7 Pro right leg tactile clicking/play

I recently assembled my FlexiSpot E7 Pro and overall I’m very happy with the desk, but I’ve noticed an issue with the right leg.

When I apply light pressure to the right side of the desktop like resting my arm on it while writing, there is a tactile mechanical thuds with clicks coming from the innermost square column of the right leg. It’s not like a smooth flex or general desk wobble, and I can feel and hear the column shift between positions.

The left leg does not have this issue (third video)

I’ve attached two videos showing it at both 28 inch seated height and standing height. Clicking is actually more pronounced at the lower 28 inch height as seen in video. I wouldn’t mind minor flexing given the nature of standing desks, but this seems to be more of a mechanical issue on the inner column.

u/Potatwooo — 3 days ago

Payment Failed

I've tried paying on Flexispot with over 4 different credit cards that all have credit limits well over $10,000. All of them result in this payment failed message even though the billing address and security code matches. Could I receive some assistance? This is extremely frustrating.

u/Difficult_Stuff9564 — 3 days ago

Flexispot Sale Scam?

Hello,

I logged on today with intentions of buying during the back to school sale with a 50% coupon code. I kept my browser open and kept a close eye on the countdown so I wouldn’t miss when the coupon became active. I’ve done a lot of research and believe the E7 standing desk is the best fit for me but with it being pretty expensive I was excited to use this sale opportunity.

I had the tab open while I was working and saw the coupon become active an hour early. Thank goodness I was watching so I rushed to checkout and loaded in the coupon code. To my surprise it had all already been claimed. I jumped on with support to ask why it opened an hour early and they couldn’t explain why and apologized for the inconvenience.

How is this fair? I’d take accountability but I truly was watching the timer and it had an hour left before it was due to start.

Are these sales even real? Customer support explained the coupon might have been claimed prior to the time it was scheduled to open. Now how would that even be possible?

I’m just confused and discouraged. Has this happened to anyone else?

EDIT: I have now been ghosted by the support chat and not receiving a response for over two hours and am on hold with support on the phone. It’s been 10 minutes.

reddit.com
u/chicbean — 6 days ago

🎁 FlexiSpot Align Standing Desk Trial Giveaway [EU and UK]

Hi Folks!

To mark FlexiSpot’s 10th Anniversary, we created the FlexiSpot Align—a special release designed to break away from standard industrial standing desks and seamlessly blend into modern home aesthetics.

We are giving away 2 units for FREE to community members to test out and give us honest feedback!

Key Highlights:

  • Quad-Leg Architecture: Designed with a robust 4-leg frame structure to provide rock-solid stability and high load capacity.
  • 4 Quad-Brushless Motors: Extreme lifting power and smooth motion with longer motor life. Operates under 45dB—quieter than a soft whisper or library.
  • Embedded Smart Touch Keypad: Flush-mounted directly into the desktop surface, featuring an integrated child lock for safety and a sit-stand reminder to keep you moving.
  • Integrated Cable Management: Includes a dedicated cable tray and power strip to keep your setup completely clutter-free.
  • Solid Wood Desktop with Ergonomic Beveled Edge: Premium, natural wood crafted to complement interior decor, featuring a comfortable slanted front edge for wrist and forearm relief during long work sessions.

🎁 How to Enter

Drop a comment below with:

  • What feature or aspect of this desk stands out to you the most?

🔥 Bonus: If this post hits 100+ total comments or upvotes, we will add a 3rd unit to the trial giveaway pool!

📅 Deadline: Event ends on August 31st.

Winners selected on September 4th. Let us know your thoughts!

EDIT (Note for selected testers):
If you’re picked, all we ask is that you share an honest review in a relevant subreddit within 1 month of receiving the desk. (No script, no forced praise—just your genuine feedback to help the community!)

Product Links:
DE: Höhenverstellbarer Schreibtisch Align
UK: Solid Wood Standing Desk Align

u/emsey_jay — 8 days ago

Error E32 + sRT and no response from customer service

Today my EQ7 stopped moving up and down (down only in mini increments) and is showing errer code E32 (and sRT when trying to get it downwards). Flexispot chat asked met for a video and order number (which I provided), but has not answered me for 3 hours after that. When I try calling nobody is picking up (waited for a long time). Is this normal for flexispot? Im getting worried this is going te be a drama to get fixed...

reddit.com
u/Unable_Yard5579 — 7 days ago
▲ 2 r/FlexiSpot_Official+1 crossposts

Order delay for E7 Plus

Hello, I ordered the 4-Leg E7 Plus with solid wood desk top from flexispot UK on 16 July.

I got the desktop on July 31, but I haven’t gotten the legs yet. Are there shipping delays? I’ve contacted customer support and asked for any alternative stand as well but no avail.

I really need this to setup my workspace I can’t WFH any longer cause of neck/back issues.

Whats the expected date when they will start shipping again?

reddit.com
u/daftpunkairpods — 8 days ago

E7 and C7 buying experience

I bought both on July 25, both came defective (cushion and motor), so I did not have working products until today, 08/11. Customer support will NOT pick up your call, ever, but they do reply if you use chat. Overall, it was a frustrating process due to bad quality control, I will think twice before buying anything else from them.

reddit.com
u/letiendat1611 — 9 days ago

Some questions about the Kana bed

I’ve been in the market for a new bedframe, and the Kana looks like it might be a good pick. That being said, the two things I keep seeing over and over are

  1. The headboard isn’t solid wood, but then it was upgraded and now it isn’t

  2. The slats are unfinished and rough / cause splinters, but apparently these are also unfinished.

What is the current status of the bed if I were to order one today?

Heavily considering a Thuma so being able to save some $ would be nice

reddit.com
u/Bot_Mojo — 8 days ago

E7 Pro Desk tabletop above max reccomended length

Hi

Will there be any issue using a wood tabletop with 250 x 65 x 3.8 cm.
The PC Desktop will be on top (but not on the edge), right on the leg for better support.
Should it be centered(frame is 190cm, so having 30cm "hanging" each side) or should compensate for that heavier side?

reddit.com
u/bigslb — 8 days ago
▲ 7 r/FlexiSpot_Official+1 crossposts

Where to mount the Flexispot E7 Pro? Keep the legs in the midle or the bars?

Hi there,
where do I mount the Flexispot E7 Pro for the best stability ? Keep the legs in the midle or have them off center and have the "bars" centered?
Thanks

u/Audeles_ — 10 days ago

Missing pieces on E7

Hi, (I'm french, sorry for my english)

I bought the E7 and received the 2 boxes. I started to build it but when I came to the board part, I discovered a piece was missing two small rubber pieces that I wasn't supposed to put on, like they're supposed to be here by default.

I contacted the support via their chat and sended the photo they asked, but now I don't know what to do.

I can't put the board on, cause the pieces are here to support and stabilize it, but I don't wanna have an upside down desk for the next week in my dining room!

Do you know if the support is fast to send missing pieces? How long?

Is it dangerous to let the desk upside down for such a time?

I have two cats that would likely go on that desk, upside down or not, is there any danger for them or for the desk since there's no board? (The room doesn't have doors so I can't close it)

u/Samfatigues — 10 days ago

Rubberwood Desktop Backordered

Tldr at the bottom.

I placed an order for an E5 standing desk with rubberwood (natural, 55"x28") desktop on August 1. The frame and power strip arrived very quickly but the desktop was still not shipped as of yesterday... On the Canadian website it said 3-5 business days for shipping and there was no indication of stock issues on the website so I expected the desktop to be shipped out within a few business days, so yesterday I was starting to get concerned that there was still no update. That's when I started googling and found a few other threads from weeks/months ago with the same issue, that their desktops had not been shipped due to stock issues.

I decided to email support and was told that, indeed, the desktop I ordered is on pre-order and only expected to be available late August. This is completely baffling to me that after several other similar issues, there was still no update to the website to notify customers of the stock issues or any other notification until I reached out myself. Please, Flexispot, update your website!!! If the stock issues only affect certain sizes/colours, at least have a message advising customers of potential delays and to reach out to support before placing an order.

I already made arrangements to sell my current desk this week so now it looks like I'll be without a desk for a while, which won't be fun since I work from home and need 2 monitors. But even without that, this may sound harsh but I just think the lack of transparency on the stock issues is unacceptable and really lowers my opinion of the company now. I would understand if there were delays after the item was shipped out that were out of their control, but this was not it. I've seen such good feedback for the actual products so I was excited to use them, never expected something like this to happen.

Sorry for the long post, this turned into kind of a rant on my part, but also a warning to others that the stock issues still persist and to order with caution.

I already asked if they could offer any compensation for the delay, waiting for a response still, but if any support member sees this post I would appreciate any help possible on either expediting the shipping or letting me know what can be done to make this right. As I said I am excited to use the product but so far the experience has not been positive.

Tldr:

Rubberwood desktop is not available until late August, no indication anywhere on the website makes for a very poor ordering experience. Once again Flexispot, PLEASE update your website.

reddit.com
u/i_am_lime — 11 days ago

Didn’t realize E7 Pro upgraded cable management doesn’t work with monitor arm clamps

I got the E7 Pro and splurged for the upgraded cable management system, and it’s all really nice. It’s a huge upgrade from the Amazon special I’ve been using for the past few years.

But I found out after getting it all together that the cable management tray leaves no space for my dual monitor arm to be clamped to the desk when it is open and hanging down.

I considered going with two separate arms mounted at either end, since the cable management isn’t full width. But I don’t love the idea, and am considering returning the cable management system and using the basic one that came with the desk. It sits a little further in and doesn’t need room to swing open.

I guess another option would be to try a grommet mount, but then I’m drilling a hole in the desk.

Anyway, I mostly wanted to post this as a heads up because I wasn’t able to figure this out before I bought it.

u/infinite0ne — 12 days ago