r/FlexiSpot_Official

hello,

I bought a table E7L white with a tabletop, but the tabletop was not in stock, so I waited more than 2 weeks until the tabletop was sent... yesterday DPD updated my delivery saying that the package is damaged. Not only they dont take responsibility to contact flexispot es , but now I have to wait until mid June for another white tabletop to arrive.
As I searched for help in how to handle this I saw that this is a comum thing that keeps happening where flexispot sell stuff without stock, and mislead the customer. As you can imagine that is quite frustrating for me with half a table and having to wait for more weeks until I received what I already paid for.
The support for flexispot say they cannot update my order, and in the website it still showing the order as "finalized" when clearly it is not. Every time I talk with the them a different person responds, which gives me no trust that this will be handled as they say, because I see no information about a new tabletop that will be delivered, and by June I'll definitely lose my 30 day return since half the table already arrived 2 weeks ago, so if something arrive and was not as expected I'll lose the option to have my money back.

I would like a recommendation of what can I do? other than wait and hope for the best

I had everything lined up on the order page with the code in the field and all the details entered including the credit card details. As soon as it hit 9.00am I hit the apply button and the code was applied (MYEP1) and it showed the 50% off. However, it cleared the credit card field which I quickly re-entered and hit submit and it threw an error about not being able to apply the code which was already applied.

I called your support team and they tried to give me some nonsense to say that maybe the code did not apply when it clearly had. I even explained that it cleared the credit card details and that was the only thing I had to enter after the code was applied.

I am going to complain to the ASA

I got an e7l a couple years ago and like many people, assembled it according to the paper instructions. I got fed up with how the two pieces of the desk aren't joined which makes it wobble annoyingly while typing. I just now found out that there was some brackets I was supposed to use to bolt the two parts of the top together by looking at a youtube video. Those brackets are long-gone, would someone who has the same desk be able to measure length/width of the ones that come with the desk so I can find something similar?

send help and coupon codes please!

Hey,
I was wondering if I could acquire a controller for my newly bought flexispot E1 pro dual motor. I am wondering if I can buy e.g. E7 pro controller from flexispot (if they would sell) and if it would be compatible? I am building this table for my disabled friend and just recently found out that you could automate the mechanism with higher-tier controllers (E1 pro controller is missing a second rj12 port from what I understand). E7 pro does have this, albeit unofficial, possibility. So could I contact flexispot and ask them for an e7 pro controller and would that be compatible with e1 pro wiring?
Thank you very much!

I’m located in Canada so I only have the Hako G2 (from Amazon) and Kana (from the Flexispot CA website) to choose from. The Hako G2 is definitely more my style but because it’s not listed on the Flexispot website, the specs are confusing and only list the materials with no headboard. I see the Flexispot staff are very active on this subreddit so hoping I’ll get a quick answer 🙂.

1. Is the headboard also solid rubber wood?

2. The Flexispot beds are on sale on the Flexispot CA website… any chance of a discount code for Amazon CA too?

Thanks!

Hi everyone,

I've been looking at these two desks to upgrade mine to a standing desk but I'm unsure which one to buy.

I'm 168cm so the minimum height between these two (58cm for E7 and 63.5cm for E7 pro) could be a big difference, not sure.

However, from what I have heard the C frame can be more comfortable to seat at, specially with crossed legs. That's the other thing, if buying the T frame (E7), if it's good for my legs.

Anybody with some opinion on this?

Thank you!

Hello everyone,

anyone has experience with the Adjustable CPU Holder (CH4B)?

Got the E7 PRO and was wondering if the top bracket is tall enough to fit on the motor. So it stay as close as possible to the leg.

what is the max PC case size it can hold?

I have the Antec Flux (non Pro) and it measures 484mm x239mm x502mm (DxWxH)

TIA

Hi all,

I recently bought a Flexispot E7 Plus from the Spanish store (I’m based in Portugal) and after fully assembling the desk I ran into a really frustrating issue.

Every time I hold the up or down button — or trigger a pre-programmed height — the desk moves a little in the requested direction and then immediately reverses. For example, pressing “up” makes it rise briefly and then come back down on its own, and pressing “down” does the opposite: it lowers slightly and then bumps back up. It behaves as if the anti-collision protection were triggering, but there’s nothing on top of the desk and nothing obstructing it underneath. It’s completely empty.

The behavior is intermittent. Roughly 1 in 5 attempts works normally and the desk travels smoothly until I release the button. The other 4 times it reverses almost immediately.

What I’ve already tried:

•	Full reset (unplug 30s, hold down button until it hits the bottom, keep holding until it rebounds and shows “RST”)  
•	Repeated the reset several times, including the longer version where you keep holding for 20–30 seconds after it stops  
•	Checked every cable connection between the control box, both motors (M1 and M2), and the handset — all firmly seated  
•	Confirmed there is no weight on the desk and nothing obstructing the legs  
•	No error code is shown on the display, just the current height

The desk is brand new, so this is pretty disappointing — I don’t want to have to tap the button in tiny increments to reach my target height.

Has anyone experienced something similar? Could this be a faulty motor, a control box issue, or something else worth checking before I open a warranty claim with Flexispot?

Thanks in advance!

I absolutely LOVE my E7 plus desks. I have two. One in my home office and one in my art studio.

But am I the only one who this happens to?

I often trigger the desk movement accidently. It happens in both seated and standing positions

.

I have tried switching the controller's location to the left side from the right. I even set it about an inch back from the edge of the desktop and I still manage to hit it at least once or twice a day while I'm working. I sometimes lean into it when standing or I'll boob activate it when sitting. 😆

I don't really want to have to lock the controller manually (though I know I can).

Does this happen to anyone else?

I want to keep it as simple as I can, because once I finally get my order and find that I actually like the product, then I’d gladly delete this post.

I ordered a King Japanese Joinery Bed Frame w/Headboard end of April.
They tell me it would be shipped by early May, and arrive mid May.
I ask for an update early May.
They tell me that my order has been “successfully processed” and that I’ll receive a tracking number when it is shipped, and that it should arrive mid May.
It is now mid May.
I ask for an update.
They tell me that upon checking, I apparently “placed a pre-order”.
I did not place a pre-order.
I’m not dumb.
My order will now come end of May.

I didn’t like that Flexispot had listed items as “in-stock” when it is out of stock.
Why don’t you guys just list your items as something that you can pre-order, so that your customers have an accurate time frame and can actually plan when to order your products? Especially if they have projects that are time sensitive. It’s annoying af.

Idk, if anyone has any suggestions on how I can get a truthful answer as to why I don’t have my order yet, I’d appreciate it.

Hi everyone,

I'm looking for a walking pad for my home office (WFM 2-3 days/week). My desk is in a tight "corridor" between my bed and a wardrobe.

Dimensions & Storage:

• Max Total Length: 119 cm (46.8 inches). This is the hard limit for the unit's frame.
• Storage: Will be stored on its side. Space available: 9.8" (W) x 24.4" (H) x 46.8" (L).
• Maneuverability: It's a tight squeeze, but I can raise my standing desk to the max height to help pivot and slide the treadmill into place, especially if it has transport wheels.

Specs:

• Speed: Looking for 5 mph (8 km/h), but can settle for 3 mph (5 km/h).
• Incline: Preferred. If the deck is flat, I'll use high-density rubber risers at the front (User weight: 147 lbs / 67kg).
• User Height: 5'5" (1m65), so a shorter deck length works for my stride.

I've seen the Egofit M1/M1T, but are there any other "mini" alternatives available in Europe that might be faster or have adjustable incline while staying under 119cm in total length?

Thanks for your advice!