u/SnooTomatoes6922

I applied for HSBC Live + credit card yesterday. After providing all the required information then comes Video KYC.

It was disconnected by first agent. Then second ones call dropped. Third one was not able to see PAN card from laptop so suggested to join from mobile and disconnected.

I tried on mobile but it was showing status you are already on call wait for it to end and after some timeit showed you are not loggedin continuosly even after refresh or open incognito.

Finally tried again on laptop same fiasco, PAN card is visible but DOB is not visible in END. Not sure I have already verified DOB with Aadhar verfication in application with OTP in online application, seems nitpicking I can also see that clearly in video feed but not to them. Finally HSBC rep dropped the call and asked to again join from mobile.

I tried again same issue on my mobile chrome, asking for login but no way to login provided.

Tried from another phone finally it started but one represntative asked to remove headphone to take photo of me and then I was not able to hear her after removing headphone for few seconds and she disconnected quickly giving no time.

Finally connected again and everything went through but it was more furstrating like job interview. Even after my all the authenticated details asked same. Like in address Aadhar mentioned ward no which is not relevant but they mentioned I missed important detail. Similarly for office address and even salary to the last digit after providing same as documents.

After all this status is some weird message "Clarification Required. Your application is pending as we require additional clarification. Please contact your Relationship Manager or visit your nearest HSBC India branch to provide the required information."

Any help... Feeling dejected for no reason due to idiots representatives with no common sense and testing patience to the core. Somehow I remain composed but seems that was not common to them so mentioned some weird thing after providing everthing correctly.

I don't have even RM or card number what to do now???

https://preview.redd.it/v01obpxwf2jh1.png?width=1119&format=png&auto=webp&s=0ba5a5105ad73e8b8f1e46ad4d1315d2ae893e83

I'm planning to buy a car around 24L

Can I take that with credit card with full payment from card?

My icici credit card have 25L limit, so seems possible.

If I take it from that and pay the whole same day, will it affect my credit score?

Paying before statement generation, will I get rewards points?