r/HSBC

I recently visited the hsbc branch to get the premier account opened and there were a things that the RM said which I don’t believe to be true.
I am trying to open through salary route

1. Apart from opening the salary account with HSBC, I will also have to invest in any wealth management tool through their app to continue maintaining the premiere status

2. The premier benefits on account kicks in only post 60 days from first salary credited

3. Can apply for Premier credit card only post 2 salary cycles

4. He was acting a bit non committal on the credit card application - is it possible that the bank can reject the premier cc application even if salary is being credited monthly and cibil score is 770+
   Can they come back asking for minimum account balance / minimum monthly spends to be eligible for the premier cc?

Long story short: HSBC asks now for the mobile app for online banking, and they keep a record of more than three devices under my name, so I can´t download the latest version (any version).

It´s useless now the security questions that used to sort out this problem by phone. They told me to visit a branch with my passport, but I am in Spain at the moment! And no branches here.

It´s just ridiculous. I guess I know now the proper activity of this bank. Even the IA for the customer service is the worst I have ever seen.

Any help?

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Hi Guys,

I am reaching out to get some advice . I was recently interviewed with HSBC via Mthree a recruiting firm in the UK.

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Day 1:
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Received a work email verification mail on my work email, I clicked the link it got verified
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Day 2:
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I submitted those documents

Days went by

After 8-10 days, I called their customer care, they told me application is still pending

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Can someone help who faced a similar situation

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I had to debug myself just to find the error message since the spinner would just keep spinning and it just said "Service unavailable on the app"

{"error_code":2013,"error_message":"User ID exceeds maximum size","headers":[]}

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It's my money and they are making it impossible for me to get it back!

Thanks

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Thanks in advance.

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