u/SnooWalruses59

This has moved beyond one disastrous livestream. As a long time backer I have lost confidence. It's not only about my money but also about my time as a human being, who in general trusts what people say to me.

Benoit has now acknowledged a number of the technical problems we saw during Siege of Orison and explained what the teams are looking into. Good. That's exactly the kind of communication we need.

But the technical problems are no longer the main issue.

The livestream didn't stay inside our little Star Citizen bubble. Major gaming outlets are now covering it. Huge content creators are talking about it. Long-time backers are openly questioning whether they should continue funding the project.

And I don't think another developer post can address that, Chris Roberts needs to wrap it up now.

I don't need a marketing video or a vague "Letter from the Chairman" about the upcoming exciting features.

I want the founder and CEO of CIG to sit down and address the people who have funded his vision for more than a decade. As a backer, I have a received a letter with a certain promise, now is the time to make a standing and assure and SHOW us that you, Chris, are doing everything to uphold that promise. We knew that it would be a bumpy rocky road. But the disrespect towards our time, trust and money should have never been part of the journey.

Tell us honestly:

• Where is Star Citizen right now? Is there actually a credible path to 1.0?
• Why did you remove the roadmap? Where is the transparency?
• How do you intend to get the fundamentals into a reliable state before continuing to pile more systems on top?
• What has CIG learned from what happened during that livestream?
• And where does Squadron 42 actually stand?
• Most importantly: Why should backers still have confidence that CIG can finish what it started?

I've put a significant amount of money into this project because I believed in the vision. I still want Star Citizen to succeed. It is the single game I still play while having kids, a job, a wife, parents that are getting older, because I see the vision, the potential and fun it could offer.

That's exactly why I'm saying this.

But right now CIG is taking on water in the one place this entire project has always depended on: the trust of its backers.

Technical problems can be surely fixed with enough resources. Lost trust is much harder to recover and you are on the brink of loosing mine. Chris, this is your project. This is your company. This is your community.

It's your show now.

**Edit**: spelling and grammar

I think Olli deserves some grace here. He only officially joined CIG around two months ago, this was his first SCL as an actual studio member, and with Jared absent he was basically left to carry the stream.

Elliot is what bothered me far more. Ignoring chat, being dismissive when Olli actually tried to engage with the community, constant team killing, not reviving teammates until the boss stepped in, and then getting argumentative about it, during a public, professional showcase of a billion dollar company.

Obviously, one stream doesn't tell us what working at CIG is actually like. But it becomes harder to completely dismiss that impression when CIG currently sits at around 2.6/5 on Glassdoor, with particularly low ratings for culture and senior management, alongside employee reviews mentioning micromanagement, poor communication, internal politics and management issues.

Glassdoor reviews aren't the ground truht, but combined with what we just watched, it does make you wonder: if this is the dynamic they're comfortable showing publicly, what's the atmosphere like when the cameras are off? I'm starting to wonder if the environment is the main thing holding Star Citizen back and not bad code or technical debt.