u/Some-Mission3622

Hi, I’ve bought my Powerbeats pro 2 on Apple official website, got a charging issue in which one of the earbud will not always charge even when put it in correctly, sometimes I even have to press them in for it to work even after cleaning the contacts with isopropyl alcohol. So I’ve gotten them replaced by apple and I was left out without earbuds for a week for the gym and I received new ones. The issue is still there even though the sound quality is much better. Is that normal?

Hi, I’ve bought my Powerbeats pro 2 on Apple official website, got a charging issue in which one of the earbud will not always charge even when put it in correctly, sometimes I even have to press them in for it to work even after cleaning the contacts with isopropyl alcohol. So I’ve gotten them replaced and I was left out without earbuds for a week for the gym and I received new ones. The issue is still there even though the sound quality is much better. It seems like not everyone has this issue?