
It's been over a month since my Ubisoft Support ticket for Watch Dogs 2 was marked "In Progress," and Ubisoft still hasn't provided any update.
I bought watch dogs 2 gold edition during the last Steam sale, but Ubisoft connect isn't recognizing my season pass or the human conditions and no compromise dlcs, even though Steam clearly shows that I own them.
I contacted Ubisoft Support over a month ago. They collected my proof of purchase, launcher logs, Steam ID, and screenshots, then escalated my case and marked it "In Progress."
It's now been over a month in "In Progress" with almost no communication from Ubisoft. I've followed up multiple times, but they still haven't given me any meaningful update.
The weird thing is that the DLCs actually started appearing in game recently. Two of the DLC missions even briefly became playable, but after restarting the game they disappeared again. The Season Pass is still not recognized and the other dlcs remain locked.
At this point I'm honestly tired as fuck of waiting 😭. Has anyone else had an escalated Ubisoft ticket take this long? Did they eventually fix it, and if so, how long did it take?
I'm genuinely starting to lose hope here 😭