Payment issue with Saudi Airlines
It has been 5 days of nonstop issues and absolutely no real help from customer support.
Every single payment method fails:
4 different credit cards (Visa + Mastercard)
PayPal
Apple Pay
Paying in CAD and USD
Different browsers
Different devices
Different internet/IP addresses
Nothing works. The payment either fails or gives random errors.
What makes this even more frustrating is that every customer service agent tells me something completely different:
One says phone sales can book tickets for the same online fare
Another says online fares have a 15% discount
Another says there is no discount at all
Another says phone sales cannot even book tickets unless you already have a reservation
I have submitted multiple support requests and callback requests. Nobody calls. I only get automated emails saying my case has been “updated” with no actual solution.
Meanwhile the fare for the flights I want keeps changing while I sit here unable to pay.
At this point I honestly just want to know:
Has this happened to anyone else?
Did you ever manage to fix it?
Is there any reliable way to actually book Saudi Airlines tickets?
I’m in Canada if that matters. Any help would seriously be appreciated because this has been unbelievably frustrating.