Ryanair doesn't want to reimburse costs related to flight that landed in wrong airport
I flew from Warsaw to Rome Ciampino last week. The flight landed at 20:30 at a different airport (Rome Fiumicino instead of Ciampino). I had a rental car booked at Ciampino, and the rental office was closing at 22:00. Following the instructions of the Ryanair representative at the airport, after collecting my luggage, I took a taxi in order to arrive on time.
Today I submitted a request for reimbursement of the taxi costs (€70), but my request was rejected (“We're sorry, but the expenses you have requested were either incurred before you were notified of the disruption or after you had already reached your destination. We cannot cover these costs, as they are not a direct consequence of the disrupted flight.”)
They should pay me back. Any idea how to get my money back?