u/SpiritedAd2048

AT&T Move: $35 Became $45?

I recently signed up for AT&T Fiber 1 Gig for $35/month with no expiration.

I signed up over the phone, and before placing the order I specifically asked the representative if I'd keep the same rate if I moved. He said yes.

Now I'm looking at the Move Service option in the AT&T app, and it shows $40/month for 24 months instead.

Has anyone run into this? Is the app just showing current promotional pricing, or will I actually lose my original $35/month rate when I move? If you've moved your AT&T service before, what was your experience?

Edit: Here's my issue, the $40 discount is only valid for 2 years whereas my current discount doesn't seem to have an end date from what I understand.

reddit.com
u/SpiritedAd2048 — 2 days ago

Switching from Xfinity Internet to NOW Internet

Hi, I’d like to cancel my current Xfinity Home Internet service at the end of this month and switch to Xfinity NOW Internet. Could the mods help with that?

Also had a few questions:

* Can I continue using my own modem with NOW Internet, or is the Xfinity-provided gateway required?

* If I cancel NOW after a month because I’m not satisfied, is there any penalty or contract fee?

* If I cancel in the middle of a billing cycle, are charges prorated?

Thanks!

reddit.com
u/SpiritedAd2048 — 1 month ago

Sudden price increase

My Comcast Xfinity bill has been around $40/month for a while, and suddenly I got a notification that my next bill will be $89. That’s a huge jump.

Are there no other cheaper packages or promotions available for existing customers? If not, can someone please provide instructions on how to cancel the service?

Thanks.

reddit.com
u/SpiritedAd2048 — 2 months ago