r/ATTFiber

I'd like to preface my questions by simply saying I don't mind COX. It has been incredibly stable here in Escondido, CA. It drops maybe once a year and one of those outages was a bit longer but it turned out the Arris modem stopped working. Once I swapped it out, I configured it and was good to go. I have had COX for 8 years, but the pricing is simply a point of contention due to principle.

As far as being a customer of any internet provider, I'd classify myself as network oriented (Power?) user. I recently upgraded my switch and WiFi APs to 2.5g, so I'm pretty happy. But I would say the aspects of COX internet that bother me the most are probably the 2 most controversial -- paying for unlimited data transfer and asymmetrical speeds. 2.5Gb down with 110Mb up is absurd.

I host websites, share Plex with family and friends, serve files, download a ton of Docker images, manage remote networks, have 4-8 active users in my house depending on if family is visiting or not, and we all stream and work from home. I cannot get past the fact that COX robs me blind on base pricing for 2.5Gb + $50/mo for unlimited data transfer.

With that out of the way, I will say I did have AT&T Fiber for a brief period of time before buying the house I'm currently in and the service was terrible. It would drop daily for extended periods of time, and being an engineer that works from home, it's simply unacceptable. I could not get proper support from AT&T when that happened and it took me over a month to switch back to COX and get AT&T canceled. Thinking about this again is maybe making me consider if I'm stupid enough to try AT&T again, but I'm putting myself back out there to hear about how others either enjoyed or were disappointed in their migrations to AT&T Fiber.

So, here's what I am asking all of you lovely people... I need to know if it's worth the switch. It looks like the 5Gb option for $135/mo ($95 first 12/mos) will be more than sufficient.

I need either bridge or DMZ access, since I run my own firewall and APs. I host HTTPS, Plex, etc. Some ports are <1024 so I need to know if AT&T is capable of this as well.

Please, lay it all out there for me so I can make an informed decision.

Thank you for your guidance!

Hi, moving to a new community soon in Austin/Buda TX. So far only 1 other family at the moment. Home builder says AT&T is available. Fiber website wont pull up anything for my new address. Called AT&T and guy on the phone said max available was 850mb and wouldn't give me a price without a SSN. The earlier phase of the neighborhood is on the other side of the freeway and has 5gb available. How do I get them to run 5gb to our neighborhood, or verify its there?

I know I can't make them run it, but trying to see what options are available before the neighborhood is built out if it matters.

Got AT&T 5-gig fiber last week and set out to actually pull the full 5 gig through a UDM Pro Max. Sharing what I found, because the IPS throughput really surprised me. The Pro Max couldn't do it — not with IPS on.

- IPS ON: download bottlenecked around 2.0–2.2 Gbps. It'd spike to ~3G for a split second, then always fall right back to ~2. Upload sat around 4.1 Gbps.

- IPS OFF: download came up to 3.8–4.2 Gbps. Upload was still ~4.1G either way — IPS didn't seem to touch upload.

So even with IPS off I couldn't hit the full 5-gig, and with IPS on I was stuck at ~2G — despite the Pro Max being marketed as ~5 Gbps with IPS. That threw me.

To rule out my own hardware, I ran a local OpenSpeedTest and pulled 9.8 Gbps up AND down, no problem — so my NICs, cabling, and switching clearly weren't the bottleneck. That left the gateway's IPS/routing as the only suspect.

I ended up upgrading to the UniFi Dream Machine Beast (UDM-Beast) — rated 25 Gbps IPS/IDS. First speed test: 5.2 down / 4.8 up — and both numbers were still climbing when the test ended. Pretty sure a longer run would've pushed them higher. Basically full symmetric 5-gig, right out of the gate.

Next step: rip out the AT&T BGW620 gateway and drop a WAS-110 XGS-PON SFP stick straight into the UDM Beast, and see if I can squeeze out a little more.

Takeaway: if you're on multi-gig fiber and want IPS on, look at the real single-flow IPS throughput, not the headline number — the Pro Max's ceiling was way below its rating for me, and it took a bigger box to actually deliver 5-gig with inspection on.

The UDM Beast is actually a beast. I also have a couple of 25-gig devices — an MS-02 Ultra running Proxmox and a Synology with a 25-gig NIC — so that's a huge plus; I originally had those two directly linked to pull max speed for my backups.

Anyone else hit the IPS wall on the Pro Max at multi-gig? Curious what you're seeing.

We are located in Kettering, OH

So we had ATT Fiber installed on the 1st. Switching from Spectrum, with whom we've rarely had issues (until this week). The main reason for switching was a better deal financially since Spectrum creeps up with time as everyone knows. Spectrum High Speed Internet bundled with 2 phones is currently running us $162/mo. The promo deal ATT is running now is 300Mbps speed $35.00. per month so money-wise it was a no-brainer. Plus everyone is raving about fiber.

We're currently on their 1000 Gig plan which will drop to 300 in a week or two. I forget why, it's just the way it's set up.

We're not heavy users: we stream everything on the TV, and run only a tablet and a PC off the lines otherwise. 2 users. For almost 2 full days it seemed great and installation went smoothly.

Watching YouTube this morning we had lots of problems getting through a video on a channel we frequent. Out of curiosity I pulled up same video on phone and NO jitter, no lag, no problems at all.

The only other thing to add might be it's an aerial installation, not underground. Last 2 yrs Alta Fiber and ATT have been adding lines to our neighborhood so they aren't really old either.

Any idea what might be going on? Am I going to be sorry I did this?

ATT as many of you know sent out an email letting us know about these brand new cheaper price. I pay 250 a month for five gig right now. The going rate is 90 for new subscribers. They will not give me that rate, but they will let me cancel and have a guy come out the same day or the next day and waste his time installing a brand new modem which I already have and signing me up again.

I have no idea how this makes financial sense to anyone at&T, but this is the process that they want me to go through.

About to rip my hair out. I've probably read 100 reddit threads about this over the last 2 days and can not figure it out.

Upgraded to att fiber a week ago and now have a bgw320-500. Speed was not what I wanted and there were too many deadzones in my house. Got a tplink deco 7 pro 13000. Did ip passthrough. Coverage and speed are now phenomenal, but I've got NAT issues. No amount of port forwarding helps and upnp fails. From what I understand, it looks like ip passthrough isn't working.

Ive tried the Mac address on the bottom of the main tp link as well as the mac address in the device list dropdown in the bgw (which is +1 digit; tp link says it ends in 44, bgw says it's 45). Neither work.

I'm at whits fucking end. I suck at networking so I'm way out of my wheelhouse here. Any help would be beyond appreciated.

I just moved into an apartment that has ATT Fiber built into all the units. I picked the 1GB plan because I game on PS5. For the past few weeks I’ve been having NOTHING but issues with horrible ping and WiFi but only on the PS5. The thing is, the apartment put no jacks anywhere for hardwiring in every unit. My router is placed in the corner of a closet and the room my PS5 is in is opposite of that. I had a tech come out and the only thing he could do was give me an extender which he hard wired to my PS5 with a CAT 5.e cable, still having issues, I figured maybe the cable wasn’t doing good so I got a CAT8 cable and now I feel it’s worse. I don’t know what to do and I’m extremely frustrated with this since I’ve had Spectrum in the past with NO issues. If you suggest me getting anything else to help it I please ask that you give budget friendly options if possible.

I recently signed up for AT&T Fiber 1 Gig for $35/month with no expiration.

I signed up over the phone, and before placing the order I specifically asked the representative if I'd keep the same rate if I moved. He said yes.

Now I'm looking at the Move Service option in the AT&T app, and it shows $40/month for 24 months instead.

Has anyone run into this? Is the app just showing current promotional pricing, or will I actually lose my original $35/month rate when I move? If you've moved your AT&T service before, what was your experience?

Edit: Here's my issue, the $40 discount is only valid for 2 years whereas my current discount doesn't seem to have an end date from what I understand.

A few times a week Smart Home Manager will rapid file me 5 to 10 alerts with the following message about blocking a website:

Device: Google Nest WiFi Router

Description: We noticed that Google Nest WiFi Router tried to visit a website that posed a fraud risk. This risk tries to trick you into sending money with the intent of obtaining unlawful gain. We blocked the connection to stop private data from being exposed.

The alert provides the website address that was blocked. It changes and the address always looks sketchy. Firewall working, all good.

Here is the problem. I don’t have a “Google Nest WiFi Router” on my network. Smart home manager only provides the device “name” and no other information. No IP address and no MAC address so I have no way to track down the device. I have about 60 devices (between speakers, IOT devices, phones, etc), so the malware could be anywhere.

I’m not sure how it’s happening, but it appears the offending device is spoofing its identity to Smart Home Manager.

Since it happens at random times, sometimes daily, sometimes it won’t happen for a week, I can’t just disconnect devices to see what is causing the alert.

Any ideas on how to track down the device? firewall settings, logs, traffic sniffers, anything?

Thank you.

Just passing this on. It can't hurt anything to check.

I did have Fiber 2000 with the BGW620. Working fine. Paying $145.00/mo. I checked other plan options, and did a double take when 5000 was $125.00/mo. No promo, just the standard price. I submitted the change, confirmed I wouldn't need new equipment (my fiber line goes directly into the gateway via SPF+), and had the higher speed the next morning.

No brainer, for me at least. I essentially still max out at 2.5 Gbps with my desktop PC w/ same speed NIC. But, eventually, I'll have a 5/10 Gig card and higher wifi speeds. My MS Surface Laptop shows a Wi-Fi 7 connection with an aggregate speed of 5700/5700. But, haven't found a CDN online to approach those speeds...yet. I did get up to 1.5 Gbps download, though.

Crazy.

Hey friends. Just got ATT Fiber 1G, 2 days ago. My gateway (GW) is the BGW320-500. I have my own Ubiquity router, and Ubiquity APs so I configured the GW in IP Passthrough mode. My router's WAN now has the ATT public IP and all connectivity works.

Now, using their phone app to do a speed test, it shows speeds to the GW around 1233Mbps. Yay. However, more realistic speed tests on my server (wired; eth->gig switch->my router->att GW) are a fraction of that: around 12MB/s (96Mbps)

I've used speedtest-cli, curl'ing a 5GB ubuntu ISO from various mirrors, curl'ing large archives from AWS S3, etc. Nothing has gone above 12MB/s. Fast.com on any laptop/phone (wifi 5Ghz, my APs) maxes out around similar, 70-80Mbps.

I've seen comments about the ATT GW doing "double NAT" in passthrough mode, and I can see when doing traceroute that the GW always shows as the 2nd hop. Is that killing my speeds?

I am having a patio installed and the AT&T fiber line will run underneath the patio space. I want to be proactive and have some conduit installed incase the line needs replaced/repaired in the future.

Does anyone have experience or know if AT&T wants called to install a new line through the conduit before the patio is installed or it’s okay to just install the conduit and let them know it’s there if an issue ever arises?

Thanks for the advice!

So we switched from buckeye cable internet 600 mbps home WiFi. Had the modem thingy and it worked decently . My kids complained they lagged etc so my mother decided to get ATT home WiFi. They are advertising 70$ month WiFi but I looked into this after she got it because we can’t even play games on ps5 or my 1700$ computer. It’s crazy. I’m so annoying I could scream. After looking into the fine print it says 175-300 average mbps. How crappy. It’s also based off towers so yep pretty much I’m curious if anyone else has this problem recently. I live in northwest Ohio. This is crazy I feel like it’s straight up phone WiFi maybe little stronger but not anything to brag about at all.

Neighborhood build out is almost complete thus should be available soon. Some attractive rates as well. Considering signing up when it's available...so I'm trying to figure out what equipment is used and how they wire it up so I can set my house up for a good clean install.

I have had fiber before via Verizon FiOS until I moved out of the area. With it it was fiber to an ONT mounted on exterior wall, and from there you could do Ethernet or coax into the home. My home was already wired up with Ethernet so I simply had a run already wall fished and jacked ready to attach to wherever they decided to mount the ONT.

Kinda hoping ATT does similar...but sounds like they run fiber all the way in and to their supplied gateway. I see a couple mentions of an indoor ONT, but nothing for an exterior one. Do they not have exterior ones? Is even an interior one easy to get or do they insist on you using their gateway? Last of all, anyone know what connector style is used?

Ideally I'd want an ONT and use my own router. I mean sure, probably could bridge their gateway so not that big a deal especially if it functions as an ONT thus same amount of equipment. Either way if I can't run Ethernet to an exterior ont like I did with fios and it's fiber to their gateway, I'd at least like a clean install, specifically and ideally, the fiber optic terminating to a keystone on a spare block on an existing wall plate, and patch cable from there to gateway. You think they wire me up like that or they just going to punch thru and run along walls directly to where the equip would sit?

Hey folks,

I got a door hanger some time back (more than six months at this point) that said AT&T Fibre was going to be installed and my home would be able to get it "soon". Only, I haven't heard anything from them since. I did see some markings left on the street a while back, but seemingly no progress otherwise.

When I go to the website and check availability, it doesn't say unavailable now, only that I need to call them. When I call them, I am only offered 5G home internet. Is there any way to check how long it takes to get it put in? Does anyone know how long it usually takes to get installed?

Thanks!

edit, since I didn’t describe it well: I‘m asking about how long it’ll take to have fibre availability for purchase, not the actual install into my home.

Hello I saw a lot of ppl talking about a really cheap 5gb plan right now I have 2gb $70 pfl I want to know if I can get that 5gb offer?