Why is Anthropic so openly antagonistic towards their user base?
They genuinely seem to openly hate the fact they have users, and it reflects in every nook and cranny of the product from the messaging to UI flows. I've actually never seen this before at this scale of company, usually this is burnt out indie hacker microaggressions
- drops Sonnet 5 with nudges meant to trick less technical users into switching to it from stronger models.
- Had to be bullied out of silently messing with model weights to sabotage research
- open up CC and before you can resume work, Anthropic wants to nudge you into decisions over their compute bill (lobotomize your thread so we can save on compute?: Yes/No)
- try saving tokens by lowering the effort level... nope add some cognitive load to that simple task by presenting a full page warning about cache misses without the key information to actually make the decision (all this for an implementation detail entirely within their control btw).
- create world shaking squeeze for Fable with an artificial deadline... but then claim there's not enough compute for normal subscription use.
Just cartoonish how antagonistic the entire Anthropic product team is with their user base, and that makes them absolutely awful people to have building tools you rely on.
I wish so badly we had a more competitive market that could properly punish them for this.