Losing faith in leadership
For context, I'm support staff and not a teacher.
My colleagues and I are rapidly losing faith in our leadership. Our students constantly speak to us like dirt (really vile attitude), eye roll, ignoring safety requests, rules, expectations, just down right don't listen to us at all. We inform management and nothing is done. So the children know they can get away with it and the poor behaviour escalates. It's spreading like a poison. We're verbally abused, we're left to deal with poor behaviour on our own, we're firefighting and sometimes they're nowhere to be seen. We had a really challenging behaviour incident recently and SLT walked in, straight back out and left us to it. No support at all. We've had attacks, items thrown and nothing ("they're sorry now so it's all okay") but then the violent behaviour happened again immediately after. No phone call home, nothing.
We're at our wits' end. Do we go to our union or try and group together to speak to our slt first? Has anyone any experience or advice please as this is really affecting our working and personal lives