Customer support has been of no value. This program owes me two items and when I try to order as usual I get -1.50 as a payment and it says to try another credit card. I have another review to upload but won't do it until I get paid for the ones I've done. I've had no trouble at all with previous claims. Anyone else have this problem?
I've got a new issue with UT today. I start a test and the recorder does not work. I can't use it at all nor can I click on anything and get it to work. I tried to get to help so I could report the issue and couldn't even do that. Anyone else have problems? I guess I should just quit for the day. I missed out on three good tests.
I finally got a test I qualified for. I was going through the process of getting ready to do the test for the client and the microphone error we all have suffered with popped up. I went to another platform to make some money. This is getting tiring.
The update to the IOS app won't work at all. You can't click a plus sign to get to the prototypes or whatever because there IS no plus sign. And on the desktop, the microphone issue is back again. I have a client who has tried on both formats to have me do the test and I had to end each one of them. I'd contact support if there was support but there is not.
copyright from my latest book
I lost a test I really wanted because of this. I do with it would get fixed. Anyone else having this issue?
I was just approved for a test and got this. I guess today won't be a work day on UT.
I just signed up and was accepted by Userbrain. They only pay $5 for a test and the tests I have been offered have 23 tasks or in that area. To my way of thinking that would take the better part of a half hour and worth more than $5. Do they ever offer tests with a fair number of tasks?
Someone gave me a one star for a test I did yesterday. Today I get an email telling me not to apply for tests I do not qualify for. I answered the screener honestly. It asked if I used certain types of apps to which I replied NO. It still gave me the test to do and I did the best I could. UT did not say they were banning me and when I reload the page you see in the screenshot, it takes me to my normal dashboard. Not sure what's going on.
I've tried two tests for clients this evening and UT claims my microphone is not working. It is. I tested it and it sounds great. Anyone else having this issue?