
Network outage, ongoing 6 days with no support
There has been an alleged network outage in my area since Sunday, can't use my WiFi and I've had zero contact from Youfibre, no email or text updates.
I've tried logging a complaint via email since the chat is switched off due to the outage and not heard anything from that either, and customer services have stopped responding to my emails - has anyone else had this issue and any suggestions?
Truly shocking service