How do you deliver marketing assets without becoming the file server?
We used to have 5 or 6 active clients on rotation, but we've been able to scale with AI, automations and harnessing a network of trustworthy partners. But our asset handoff process is now a bit of a mess. At the moment, when we finalize something (logo, social templates, etc.) we either zip and email, drop it into the client's Dropbox, or send a Wetransfer. Back in the day this process worked fine but thinking back we still often had back-and-forth about the assets... which was doable with a smaller team and retainers.
But now I really need to make our ops more efficient as stakeholders are starting to drop the ball and it creates a lot of confusion. I'm keen to hear what other agencies are doing or have tried to create a central brand portal. Anyone who can speak to the client experience side especially, that would be great (we're going to have to tie a lot of loose ends).