Me and My Streaming Duo Needs HELP
My friend and I have just started streaming a couple of months ago, and lately we've been a bit too nice to our small community... We need help with how to start being strict, and we need advice on how to tell them to stop or to actually start banning people. We've been hesitant to ban them since it could sometimes feel like we were being a bit too insensitive.
So Far...
- I've been getting sales pitches from many artists (and I recently have been saying that I'm not looking for an artist right now), and proceeds to say that they could do some down payment or some monthly payment. (With what money..?) And I've been too nice to not look at their artwork. It feels pressuring at times, since they also ALWAYS send a Discord friend request for some reason. But I also wanna be nice about it since they're artists trying to get money. I think one artist that my friend and I saw that sales pitched ME was an AI artist, which in my book does not count as an artist.
- My friend has recently gotten this one guy whom we do chat to as we stream, but they usually talk about subjects that aren't really related to the stream, but it kind of gets to her, since they started having some.. PTSD from audio in a game........ Which they said was a horror game that they won't tell us... This guy would just nonstop say that they're scared and shivering due to the audio, and if they hear it again, then they would leave. My friend understood and told them that they're allowed to leave if it's that severe, but the chatter said "no" and then continued to talk about how they were scared about the audio.
- We've gotten SOME chatters that maybe are annoying?... In the past couple of streams, we've gotten some people that would persistently ask us to do stuff that wasn't planned yet we've been kind of doing it even if we don't want to. Mainly because we don't wanna hurt the viewer's feelings...
- My friend has gotten some backseating from a viewer and has really pissed her off yet she still did it.. Since she doesn't wanna come off as rude..
- My friend is a bit self-conscious about her english cuz of a small speaking hiccup. And the viewer made a joke about it, thinking it was alright to make a joke saying something like "she didn't pass English" (she did great in English class, better than me lol). Which kind of made my friend feel iffy or like "eh" about herself. Yet we didn't take any action against it.
- Viewers have asked to play games with us, which we're well aware Twitch chat will ask that, but it's hard for us to say "no" because we feel like it may hurt them..
We don't know how to become strict, really. But we need advice from others telling us how we could not come off as insensitive and actually start moderating our channels before it grows toxic. OR before my friend loses her mind.