How are people making their purchases? Mobile or desktop?
I can’t get any deals to be recognized when I make a purchase on mobile. I open my CapitalOne app, go to the befits for my venture x card, browse deals, activate on the app and it either takes me to the related shopping app (Best Buy, Disney, etc) or website and I make my purchase.
Usually I am logged in to the apps already and sometimes I just checkout as guest on a website.
But I have yet to get any bonuses in the last three months from any of the deals I’ve used. Wth am I doing wrong? I had it working before and now I get nothing, just the 2x bonus.
No emails about points “heading my way” or anything on my statements.