r/Aeroplan

It was basically the same criteria for the recurring 250-pt offer. I realized that I did all three and never got the 1,000pts and instead received 250pts. I got in touch with the customers service to make sure if it wasn't one or the other or if I was issued one instead of the other. I was told that they have no record of such offer but I swear I SAW IT!

Post your best deals of the past month in this thread.

Due to a household move, I'm back to using Air Canada (and United) after several years with Delta.

For work I've been flying from Ottawa to the central U.S. Flights are always a connection, usually through Washington IAD, or Newark EWR. Always booked and paid through Air Canada website, although all the flights are in United metal. Business class for all of them.

I've found that usually the SQC is quite high, but Aeroplan pts are relatively low. Let's say, on average about 300 Aeroplan pts and 1,100 SQC per leg.

Couple weeks ago, with the severe thunderstorms in the U.S. my connecting US domestic flight was cancelled. United booked me to a third city (Chicago) , where I had to stay overnight, and then a flight from Chicago to my destination. With those United issued flights, it was the opposite... on average about 1,100 points per leg, and only ~200 SQC.

Could someone tell me why the difference in the earning rates of each? I could understand the SQC, because that's based on spend (hence why Air Canada gives higher) but not the Aeroplan points. These tickets are round trip about $1,300 Canadian, give or take, and a full trip earning only 1,200 Aeroplan points on that spend seems low.

Some clarification would be appreciated, as I'm not sure if I'm missing something.

Also...every single one of these flights, I've never received the points or SQC automatically. Always have to go on to the "Missing Activity" section and fill out ticket number, dates, etc. No problem to get the points+SQC, but just annoying to have to do it manually. Notable was that the United weather related re-arranged connections DID show up automatically. Strange.

Hi,

I’m looking for some advice as I seem to be at a loss with both Aeroplan and CIBC in getting this issue resolved

To try and keep things simple. I have a Aeroplan Visa Infinity Privilege credit card.

Approximately 10 weeks ago I had fraud on my credit card so my bank cancelled my card number and issued a new credit card number. No big deal it happens but the after effects have been a massive plan.

Shortly after my new number card was issued I noticed my Aeroplan account no longer had me listed as a Credt Card Holder for my benefits so I can’t get my travel benefits when using Air Canada. I was assured it was only temporary and would be fixed when I get and activate my replacement card.

New card arrived and activated after a couple days, but here we are and it still hasn’t been resolved.

I had 3 statements generated now, and my points from my transactions have been credited to my aeroplan account a day after the statement has been generated as CIBC Aeroplan Visa Infinity Privilege on my Aeroplan account for the points.

My bank keeps telling me isn’t there problem, everything is fine on there end and due to me receiving points is proof my account is in good standing, and it a Aeroplan issue

Aeroplan on the other hand keeps telling me it is a bank issue and I have to speak to my bank as they are saying it says in there system my credit card has been cancelled even though they can see my Aeroplan account has been getting credited each month for points.

I seem to be getting no answer from either so this is my last resort in hoping if someone else has had this issue before and have any idea how to fix it.

I’m doing a transpacific flight in premium economy standard and have enough eup credits for all for us to business. But my worry is that at the clearance window of 3 or 4 days there’s only one or two R seats and we get split up. Is it safer to not put in the eUpgrade request until after the window closes and just wait for the gate? I figure maybe at the gate I can tell the agent I would like to decline any upgrades that would split us up? Has anyone had experience with this? I’ve only used eups when traveling alone or with my wife before.

Welp, I just found this crazy 55k Vancouver to Japan business deal that I was about to book but I realized it takes up to 48 hours to link my Amex account to Aeroplan.

Leaves in 4 days though if anyone is as spontaneous as I am lol.

Edit: Apparently transfers take less then 10 minutes, managed booked another 55k flight on a different day. Super hyped for it even though Japan is hella hot. Going to drive up to Vancouver to go on this flight since I couldn't find a flight from Seattle.

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Hello everyone,

​I just submitted a claim by email to points@aeroplan.cxloyalty.com regarding two Avis car rentals booked through the Air Canada website.

​There is a significant discrepancy between what was promised on my confirmation screenshots at the time of booking and the reality of what was actually credited to my activity history. Both the points and the SQC received do not match at all.

​I have sent all my proofs over to the cxloyalty team. For those who have gone through this process for missing partner points before, how long did the processing times take before everything was corrected in your account?

​Thanks for sharing your experiences!

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I am a bit confused, does this free baggage ONLY applies to Air canada or ANY airlines that is booked through air canada app?

Thanks in advance!

On the estore site it shows the points. However they aren’t appearing in account. Is that normal?

I’m not sure how this partnership is not a laughingstock and how the marketing teams can keep a serious composure.
The extra points to earn by purchasing at Starbucks are such a joke.
Like today; get a whole 30 AP points when making 3 purchases at Starbucks….. like 30 points are the equivalent of not even 1 cent value and they actually think this “call to action” (this is what these marketing teams like to call it) makes somebody going to Starbucks?!

If I ever go to Starbucks, then it’s for BOGOs, there is a value far higher than measly 30 Aeroplan points.

If you make those expensive everyday purchases at airport you can now earn points to soften the blow.

And make sure you take advantage of the free status match to Club Avolta Gold with your Air Canada or any other major airline/hotel program elite status as that will provide discounts on some of those airport purchases as well!

Sorry if similar question already asked.

Making a purchase of about CAD $20000. I can pay by money order or by credit card. The company is charging me a 2.5% fee to use a credit card.

My credit card is a cibc aeroplan visa infinite privilege.

Worth it?

Hello,

After years of saving points, I booked 4x flights DEL-SFO in business class on Air India. Unfortunately the flight got delayed by 7 hours and the new flight timings will not work for me.

Aeroplan has offered me a rebooking through DEL-YUL/YYZ-SFO but the issue is that YYZ/YUL-SFO is a reclining seat. I've asked if it's possible to do one of the routings on a star alliance partner but they have just turned me down on this.

Does anyone know how to make this happen?

Just hit mine. Sorry if I missed this but does MM status help when on the eupgrade list? I have SE for the balance of this year and next so I’m trying to figure out if this will help. Thanks!

To the cowardly Air Canada rep that hanged up on my face after uttering "I'm not doing this" when I asked to confirm he had the right booking number when trying to book a flight; I don't think customer service is meant for you

I’m considering getting this visa, mostly for the perk of getting free checked luggage for my family of three. I currently already booked a trip for October… does anyone know if I get the visa now, can this perk apply to that trip that is already booked? Thanks in advance!

We’re about 6 months in to the revamped Aeroplan program. Overall, I have to say I am a fan. I’m a short haul business traveller (usually YYZ-YOW booked 1-2 weeks in advance), so this has rewarded me significantly better than the previous program in terms of both points and SQM. I’ll requalify for SE this year much earlier, and will earn at least 100-200k more points than under the previous program.

That said, there are a few things I’d love to see them adjust for 2027. Here are my top 3:

1. Increase the 25,000 SQC cap for premium credit cards. This is too low and has significantly devalued the card.

2. The SQC earn for Star Alliance (non 014) is too low — for an upcoming LAX-LIH-SFO trip I’m only going to earn 506 SQC. While I understand why this is a lower earn than 014 flights, it’s paltry. Perhaps they could increase the SQC earn based on status level?

3. LQM is still stuck in the old program. I’ve been 50k/75k/SE for a decade and I’m still only 25% of the way to MM, because most of my flights are short haul. Similar to SQC, spend should be taken into account for LQM (this could be in addition/alternate to earning based on distance).

What’s your top three wishlist for changes in 2027?