Mint Internet is unusable, infuriating!
I'm a long time Mint mobile user and always loved the service. I got the Mint home Internet this year and had a great experience up until about a month ago.
My router says the signal is excellent, but every device in my house has weak connection, connection errors, and disconnects. We don't own a home computer, so it's literally 2 phones, a TV, and rarely and iPad. None of them work during most hours of the day. Speed tests show download speeds at less that 5 mbps and uploads at 0.00. You read that right. ZERO.
I've contacted Customer service by phone and chat numerous times, and they keep telling me there is some outage in my area. But it's been so long, I genuinely don't believe them anymore. I think they just say that to get me to go away.
I work from home so it's extra infuriating, and causing to spend more time and money to use another business' wifi, because the service I'm paying for doesn't work.
I'm on the verge of cancelling.
Help!