r/tmobileisp

IPV6 now working w/ UniFi setup behind G5AR?

IPV6 now working w/ UniFi setup behind G5AR?

I just saw an older post on here about IPV6 and it had a link to test IPV6 connectivity (https://test-ipv6.com), which gave a result of 0/10. I checked the console internet settings (Ubiquiti Cloud Gateway Fiber) for IPV6, and it was disabled. Turned IPV6 on and set the prefix delegation size to /56, and now I’m getting 10/10.

Is it really this easy or is there going to be a catch somewhere?

u/MitchRyan912 — 1 day ago
▲ 8 r/tmobileisp+1 crossposts

Looking for home phone option to use with TMo Home Internet

My non-technical aging parents were paying ATT $165/month for 2Mbs internet and a house phone. So I plan to move them to TMo home internet. But I need a solution for the house phone.

They have a cell phones, but its not attached at the hip and often gets left downstairs at night or in the car. I need a house phone or something for them mainly for emergencies. My dad just wants to port the home number to his cell as a second number, but that does not help if one of them needs to call 911.

Does anyone have any suggestions?

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u/Pizzzathehutt — 2 days ago

Approaching 5 years of usage as only ISP

As only real option for internet service, Starlink and recently Verizon started offering a very limited lite version of their FWA. T-Mobile became available first vs Starlink, Starlink wasn't available to these lower latitudes until later.

Depending on definition, yes ruraI I guess. 3 miles from the same serving cells the entire time, the same "tower". Only things that changed were bands, auction releases of bandwidth, backhaul improvements, SA being enabled on gateways and yes newer gateways.

Commented on an earlier post that is a user in US Cellular's market before being acquired by T-Mobile. Change can take time, when my area just had B66/n41/n25 added to the existing T-Mobile network it took close to three months for everything to settle. The results after each upgrade seem worth the wait.

Yes there are more factors then the network, that is where it starts though, the capacity of the network.

A single POV of this service, YMMV.

Clearer images from imgur:

https://imgur.com/a/hgmS0jD

u/Hot-Bat-5813 — 2 days ago

Now connecting to a slower US Cellular tower?

has anyone else noticed slower speeds and realized they are connected to different band(s) and a different CGI?

I have been noticing somewhat slower speeds for a few months, attributing it to leaves growing back And general congestion, But tonight it was seeming extra slow, so I looked at my advanced stats in Tlife.

For years, I had been connecting to my towns TMobile tower with n41 and b66 (except when it was reporting 5GSA) I have the Arcadyan KVD21 attached to an external Waveform Quadpro. It had been doing a nice job connecting to my towns tower 3 miles N of my home.

tonight I notice I’m on n71 and B2 .. wow, that’s a flashback, that’s what I had when TMHI launched 4 years ago. I looked at the reported CGI (converted to eni) and it did t look right, so I compared it to a screenshot from a year ago and and it is different. So I went to look it up on Cellmapper. and for Tmobiles 310260 it pointed to a tower several states away

Then I filtered Cellmapper by US Cellular .. and I found the match 1 mile N of my home.

My IPhone 17pro is also now connecting to those slower bands. I used to see 5GUC in my home and now just 5G and much slower speeds.

My upload speeds were 30mb-70mb and now just 2-10mb and my download speeds used to be 40-300mb (it had been 200-300 last year) now I’m only seeing 6-16mb down :(

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u/PowerfulFunny5 — 3 days ago

Internet Troubleshooting FX4100 vs G5AR

I know very little about internet you'll have to excuse my ignorance.

I've had the FX4100 gateway for about 6 months and its been very inconsistent. Started with great speeds (400+ download) and it declined to 70ish after a few months of use. Atleast once a week our wifi wouldnt work for hours at a time, sometimes with cellular not working as well so wed lose all connection.

We got that gateway replaced with another 4100 and this one might be worse as my iPhone hasnt been able to connect to the 5GHz band, only the 2.4GHz. Our other devices like the TV have been able to connect to the 5GHz band. Our newest problem is the 5GHz band not being available.

I now have a G5AR on the way hopefully that will solve our problems as tech support has told me that the 4100 is problematic and betrer suited for "business" needs and all we need is to stream shows and play games.

Any wisdom is appreciated. Do I need some kind of other modem or router? Idk the right terms

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u/WeeklyAge9027 — 3 days ago

Those who have T-Mobile 5G Internet, can you answer some questions?

  1. How has your experience been?

  2. Does the router have an Ethernet port?

  3. I use dynamic dns. How stable is the IP address?

  4. Which wifi version is it using?

  5. Does it support more than 5 devices?

  6. Is there a basic firewall with port forwarding?

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u/erkose — 4 days ago

PLACEMENT IS EVERYTHING!!

Spent about the better good half of the day trying and fighting to get a near perfect signal and WOW! the time I spent was worth it. PLACEMENT DOES MATTER!! 3-7ms jitter after 4-5 speed tests

u/flameboi900 — 4 days ago

This Sucks

I see all these people posting speeds that are amazing and I dont get it ive had tmobile for almost 18 months and ive never had speeds like that.

When I lived in Florida my speeds were around 250-300 down and 12-16 up which for just me did the job but it wasn't great just a bare minimum thing now ive moved to indiana for work and its atrocious I just did a speed test and got 2 down and .02 up which is basically negligent at that point. I also have no idea why the server is registering as Columbus when I'm just outside Indianapolis.

I dont know why the the difference in speed is so drastic but im basically paying for nothing, I had to get xfinity in order to do anything and now im paying for 2 ISPs.

My question is if I cancel the internet on my plan amd just keep the phone service how will that affect my bill. Im currently paying 112 a month for both which is manageable but redundant.

u/Competitive-Delay666 — 4 days ago
▲ 4 r/tmobileisp+1 crossposts

Any TMobile RF techs to explain static drastic signal loss at regular times?

I've noticed that my 5G Business internet goes from an average of about -60dbm signal 20 hours out of the day, to jumping to about -92 for anywhere from a few minutes to a few hours most mornings. Dark blue line on the graph above. Thats a 1 week view. Friday at 3am I had a modem firmware update that allowed historical signal strength to be viewed.

My modem (and the antenna) is a Unifi 5G Outdoor Max. I have the very unique situation of having a DIRECT line of site shot of only 350ft to the T-Mobile site antennas. No joke. Only glass (and I assume a radio transparent cosmetic concealment wall) between my modem antennas and my sector AAU.

Any RF network engineers know what's happening?

Of course this impacts me zero. This is just nerdy curiosity.

u/Maxgirth — 4 days ago

Signal improves but speed drops drastically

I am trying to squeeze more speed out of my modem. I am getting RSRP between -89 to -91, RSRQ -13/-14 and SNR 3/4. I found 1 spot that gets the signal to -88/-86, -12/-13 and 10/11. Therefore, at least the SNR improves quite a bit. I was not hoping for magic but at least some noticeable improvement. However, the moment I move to that spot, speed drops like 8 folds. dl from about 200 to 25/30 and up from 90+ to 10-. I can move the modem back and forth and replicate so definitely not a tower congestion issue.

Any thoughts?

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u/Egghead-MP — 4 days ago

T-Mobile Home Internet with own Device

Is there a way I can use Tmobile home Internet but with my own device?

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u/emsbas — 5 days ago

Personal best on G5AR, and what I consider my average

Over a period of seven months since receiving the G5AR.

u/Hot-Bat-5813 — 6 days ago

Dispute and continuous billing for Equipment returned- official dispute record for refund.

I am formally disputing repeated equipment/device charges related to a returned T-Mobile device that was sent back using T-Mobile’s authorized UPS return process.

The device was returned using the following UPS tracking information:

UPS Tracking Number: 1Z5499A0107408815

Return Service Information: Electronic Devices Return Service Reference Number 1: 772551829 Reference Number 2: Device Only

Additional Return Label Information: Tracking Reference: 1Z 9B8 6E7 90 1570 2126

Despite the device being returned, my account has continued generating substantial charges associated with this equipment.

Examples of charges include:

• November 19, 2025 – $589.60 Description: TMOBILE*AUTO PAY 11-18 800-937-8997 WA

• May 19, 2024 – $511.99 Description: TMOBILE WEB UPGRADE 800-937-8997 WA

Additional historical charges associated with this account/device also appear in my records.

This appears to be an internal warehouse reconciliation failure between the returned equipment processing system and the billing/accounting system.

I am requesting the following immediately:

• Formal handset/device return investigation • Confirmation the returned device/router was received and processed • Internal warehouse reconciliation review • Refund/removal of all erroneous charges • Written confirmation that the device is no longer attached to any balance or outstanding equipment obligation • Assurance that future rebilling will not occur

I have retained documentation including: • UPS return label • Tracking information • Billing screenshots • Payment records

Please provide: • A case ID • Escalation reference number • Written confirmation of next steps J. Harris

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u/Far_Freedom_2065 — 5 days ago

Now we know what is driving up revenue. Stop scamming World Com did this and it did not end well

Formal Billing Dispute – Returned Device Still Generating Charges

I am formally disputing repeated equipment/device charges related to a returned T-Mobile device that was sent back using T-Mobile’s authorized UPS return process.

The device was returned using the following UPS tracking information:

UPS Tracking Number: 1Z5499A0107408815

Return Service Information: Electronic Devices Return Service Reference Number 1: 772551829 Reference Number 2: Device Only

Additional Return Label Information: Tracking Reference: 1Z 9B8 6E7 90 1570 2126

Despite the device being returned, my account has continued generating substantial charges associated with this equipment.

Examples of charges include:

• November 19, 2025 – $589.60 Description: TMOBILE*AUTO PAY 11-18 800-937-8997 WA

• May 19, 2024 – $511.99 Description: TMOBILE WEB UPGRADE 800-937-8997 WA

Additional historical charges associated with this account/device also appear in my records.

This appears to be an internal warehouse reconciliation failure between the returned equipment processing system and the billing/accounting system.

I am requesting the following immediately:

• Formal handset/device return investigation • Confirmation the returned device/router was received and processed • Internal warehouse reconciliation review • Refund/removal of all erroneous charges • Written confirmation that the device is no longer attached to any balance or outstanding equipment obligation • Assurance that future rebilling will not occur

I have retained documentation including: • UPS return label • Tracking information • Billing screenshots • Payment records

Please provide: • A case ID • Escalation reference number • Written confirmation of next steps

Thank you, J Harris

u/Far_Freedom_2065 — 5 days ago

A comparative test, is the G5AR and newer doing 4CC/CA on down and 2CC/CA on up?

This has been an often asked about subject when it comes to the various gateways. I have come to the conclusion that more than likely they are (G5AR at least), feel free to come to your own conclusions. There is no definitive way though to say yes the G5AR does or doesn't do aggregation. No way to send AT commands or similar to the modem and get a response back. Even if the G5AR is doing aggregation on both up and down, no way to tell what combination of bands it might be using.

The set-up:

Galaxy S26u, does 5CC/CA on down and 2CC/CA on up. Qualcomm sdx85 modem.

Galaxy TAB s10+, does 4CC/CA on down and 1CC/CA on up. MediaTek Dimensity 9300+ SoC, possibly T830 modem.

G5AR, the unknown. MediaTek M80 modem. That particular modem is capable of 4CC/CA on down and 2CC/CA on up. Does T-Mobile have the full capabilities enabled, also an unknown.

Bands available at my location: n41 100mhz+90mhz, n25 20mhz+5mhz, n71 20mhz ( The sixth band of n71 5mhz for some reason doesn't reach my home location ). 5G Advanced is operational in the market as determined by the S26u, 2CC/CA on up channel was one of the featured abilities of the 5G Advanced. All devices are a little over 3 miles from the serving cells with a clean LoS and all devices get a strong connection to those serving cells. All devices are using the same "tower", but more importantly the same cells as far as we can tell from the information the G5AR provides. My address is a verified for service address, is this important, unknown. Mobile devices are on MM Military and the gateway is the original plan from 5 years ago. Congestion nor QCI level really don't seem to play a factor as this area has more than enough capacity and very few users. Mainly the differences I see on speed tests from day to day and hour to hour I believe are just the network AI adjusting the delivery, also a feature of 5G Advanced. The mobile devices were placed right next to the G5AR for testing, so same environmental factors.

The G5AR almost always equaled or surpassed the S26u on the up channel ( Not every, but majority ), but fell behind slightly on the down. The G5AR almost always equaled the S10+ TAB on the down, but the S10+ always lagged behind the G5AR on the up by almost half the speed. When there was a downturn or uptick in overall results all devices matched accordingly for speeds obtained.

The Observations:

S26u bands in use (combination can change from test to test), https://imgur.com/a/s26u-5cc-ca-down-2cc-ca-up-eAweSur

TAB s10+ bands in use (combination of bands change from test to test), https://imgur.com/a/NywoHsU

G5AR band in use as shown by HINT Control (100mhz n41 for PCC), https://imgur.com/a/csAB4uY

All tests via WiFi are direct to the G5AR on the 6ghz frequency with a reasonable distance to the gateway (same room). S26u is WiFi7 and TAB S10+ is WiFi6e, verified by WiFiman as to connection frequency.

S10+ comparison: https://imgur.com/a/mIThkSf

S26u comparison: https://imgur.com/a/7hEJZZi

Single samples for clarity:

S26u - https://imgur.com/a/monWihV EDIT, wrong image.

TAB S10+ - https://imgur.com/a/MBjxsj4

This is for my location, YMMV. Just an interesting set of observations, no way to definitely say yes or no to the carrier aggregation.

u/Hot-Bat-5813 — 6 days ago

G4AR limitations?

https://preview.redd.it/ljffnpvs8h1h1.png?width=390&format=png&auto=webp&s=786f1ed7dc875c3f2de64b8eeab38a3746fe894f

i m 300-400 yards from the antenna with direct line of sight since im on a hill yet i'm hard stuck at 720-730 even at 3am, with low at 400mbs during commute hours. upload speed doesn't change much pretty much always around 150.

am i limited by the G4AR capability or is 17 SiNR just not good enough to reach 1G speed ?

https://preview.redd.it/j3f0pzss7h1h1.png?width=417&format=png&auto=webp&s=0d4000a4866c26285a8f1a88aa5965012362d1e0

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u/supadonut — 6 days ago
▲ 4 r/tmobileisp+1 crossposts

Combining AT&T Fiber and T-Mobile Broadband Internet. How?

I currently have T-Mobile internet (G5AR Gateway - getting approx 600 Mbps down and approx 25 Mbps up) and have just ordered AT&T Internet 1000 (fiber connection using the BGW320 gateway) for the house since I have a NAS, and I need a faster upload speed - I had it before I switched to T-Mobile.

Is it possible to keep both active simultaneously and use their combined bandwidth, or use one as a failover? My WiFi 7 network at home is managed by a TP-Link DECO BE11000 mesh router system (I am planning to turn off WiFi for both the T-Mobile G5AR Gateway and the AT&T BGW320 gateways) and put the BGW320 in passthrough mode.

What is the best configuration to keep both ISPs and benefit from that (and have all RJ45 networks in 2.5G or better since my NAS is 10 GbE)? How would a smart wired router, such as the TP-Link ER8411 Enterprise Wired 10G VPN Router, fit, and where should it be inserted and configured?

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u/marwan_zakaria — 6 days ago

15 day trial

Hello everyone, I'm new here.

So I just got sucked into giving the trial for the T-Mobile using the G5SE Gateway. I just have a few questions if anyone can help.

First I've been a bit skeptical of getting a 5G internet from my house, because I tend to be a little bit more of a power user than what I think this was meant to be, my house is all hardwired and I have my own mesh system, and I won't need the built in wifi, does anyone know how to turn that off.

Second I will be running 4 cameras, on wifi, a door lock, doorbell camera, garage door opener, 2 TVs that will be hard wired, 1 PS5 hard wire, my own home server with a Plex and storage, and 2 PC.

Will this something T-Mobile home Internet can handle ?

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u/Specialist_Cattle_87 — 7 days ago
▲ 24 r/tmobileisp+1 crossposts

T Mobile 5G Internet Baltimore

Was with Xfinity / Comcast for about 8 years.

Recently suffered an internet outage. Customer service was not great and my rate got hiked up to $120 a month.

In frustration I went to T Mobile (my cell phone is with T-Mobile) and got their internet router.

Plugged it in and the internet popped to life in 10 minutes. Paying 45$ a month. Signal reaches whole house. Better than Comcast in this regard.

So far, so good. Cancelled with Xfinity the same day.

Overall feeling is one of relief. No Comcast. No cables. Better price.

Question: What is your T Mobile experience with internet outages in Baltimore? Do you get notified? How long do they last? How often does it happen?

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u/smithbaltimore — 8 days ago