Claim was accepted months ago, insurer is requesting a circumstance report.
I've just passed 52 weeks since I took medical leave, my psych injury claim was accepted in Feb/earlier this year. The fact my employer refused to participate in the circumstance investigation prior to the conference helped my claim succeed. My employer has delayed payments due to payroll errors and have been disorganised. Lately I've been pressing them (and CCing the case manager about this.
Out of the blue I received an email requesting I participate in a circumstance report, and a private investigation firm reached out via email too in order to "assist them in the determination of your claim".
I am extremely wary, and I've reached out to my union about this. I don't know if this is standard at the 52 week mark, or because I've been chasing my employer about my workers comp arrears, or what?
Any advice?