r/WorkcoverVic

Looking for people who have had a mental injury claim with DXC, and dealt with them as well as their providers.

Too many unacceptable things happened to me during the claims process, and I know I can’t be the only one these things have happened to.

Includes issues with providers reports, incorrect witness statements being used, inaccurate rental history, being ignored by the insurer, withholding reports, photoshopping evidence, gaslighting. Anything.

Feel free to direct message.

I submitted a WorkCover claim about 2.5 weeks ago for a psychological injury sustained at work.
I've been assessed as medically unfit to work by 2 independent doctors.

The employer terminated me just a few days ago, and now I have no income. I'm not eligible for Centrelink. I want to work an alternative job just to pay the basic bills but both the doctor and lawyer advised against this.

Got an offer (no admission of liability) from EML today for my WorkCover dispute with my work.
They’ve offered:
• 12 weeks weekly payments (21 Dec 2025 → 15 Mar 2026)

• Reimbursement of GP + psychology costs from 16 April onwards

• 6 more psych sessions + 4 GP visits to use by Oct 2026

My documented incapacity period is much longer than 12 weeks, and I had to use annual + sick leave during that time. I’ve now been certified fit for pre‑injury duties and completed my RTW plan through HR.

I’ve put forward a counter‑offer asking for:
• Weekly payments for the full incapacity period (21 Dec 2025 → 30 Jun 2026)

• Recrediting of annual + sick leave used during that period

• Full reimbursement of GP/psych/medication costs

• Reasonable future medical expenses (psych + GP reviews for 12 months)

I’m still waiting on Union Assist advice.
Has anyone dealt with these “without liability” recommendation offers?
Is counter‑offering like this normal, and has anyone had success negotiating a better settlement?

Hi everyone,

I am in South Australia and currently dealing with a heavy WorkCover dispute heading to SAET. My first listing/hearing is next week on July 9.

I was working as a truck driver under an ABN. However, it was 100% my sole source of income, they provided all the gear/tools, and controlled my hours—classic sham contracting. I had an injury, and my lawyer filed a claim arguing "Deemed Worker" status.

The insurer (EML) completely rejected the main claim. My lawyer tried to push for interim financial support payments while we dispute this. However, EML’s position is that because they formally determined and rejected the main claim before interims were accepted, they now have zero legal obligation to pay me anything until the tribunal makes a final decision.

My lawyer agrees EML's approach is wrong and frustrating, but says that since the claim is technically rejected right now, we can't force them to pay interims at the upcoming July 9 hearing, and that the case will take months to resolve.

My family is facing severe financial hardship right now (rent, bills, newborn baby).

Has anyone successfully fought EML on interim payments at SAET after a formal rejection?

Can a judge force interim relief during the first hearing based on extreme financial hardship?

Any general advice on how long the "Deemed Worker" process takes at SAET?

Thank you so much for reading and for any insights.

Anyone brought a support person to IME interview? Do the support need to show any ID? If its a family support but they don't want to share their ID/personal info, to be able to support, is it ok?

Has anyone claimed TPD through their super using a lawyer? Was it worth it, or would you recommend trying it yourself first?

For context, I have an accepted WorkCover claim for PTSD, but my TPD claim would be based on chronic fatigue syndrome (ME/CFS).

I’d be interested to hear people’s experiences, especially whether a lawyer made a meaningful difference.

Thanks!

hoping for some clarification on impairment benefit claims and how the WPI (Whole Person Impairment) assessment process works. Can anyone please explain how an assessor’s WPI rating can differ significantly from the WPI percentage or decision determined by WorkCover in a Notice of Entitlement? (WorkCovers rating on notice of entitlement being significantly lower then what I was assessed as by the impairment assessor they chose)

How do you request TPD? Do you need your psychiatrist and GP to certify? Usually do you need to request both of them? Or they can feel you wont be able to return work at all and they will ask if you want to do a TPD claim?

Also, is GP + psychologist enough? Or need psychiatrist or even IME report?

Any workcover psychiatrist do you recommend?

Has anyone been on income protection (AIA, TAL etc.) and then had WorkCover accept their claim afterwards?

Did you have to repay the income protection yourself? Or did the insurers sort it out between them?

Would love to hear how you handled it 🙏

I'm Based in Victoria.

I've been working as a sole trader contractor at a small company since June 2025. No written contractor agreement - verbal only. I signed an NDA 6 months in but nothing that defines my role, duties, notice period or contractor terms. I work set hours, use their equipment, have a company email address, and cannot subcontract the work.

Over the past 4 weeks the following has happened:

* A new employee hired for one role has been given my technical responsibilities - developer management, onboarding, platform builds - all within his first 4 weeks
* I found out about my own project's go-live deadline secondhand
* Apparently a company-wide HR meeting was organised and communicated some staff including the brand new employee - I was never told
* Work has been deliberately conducted around me without my knowledge or involvement
* I have been systematically excluded from meetings, decisions and communications relevant to my role

This has caused me anxiety, anger, sleep issues, stress affecting daily functioning.

My questions:

1. Based on the WorkSafe contractor flowchart I likely qualify as a deemed worker - does that mean I can lodge a WorkCover psychological injury claim?
2. Does this pattern of behaviour meet the threshold for workplace bullying under Victorian law?
3. If I'm a deemed worker, am I owed superannuation backdated for the full period?
4. What should I do first - GP, WorkSafe, Fair Work, or employment lawyer?

I have documentation including emails, messages, and a detailed written timeline.

I've got a long-term muscular skeletal injury, daily pain, coming up to 3 years now since my initial claim was lodged with EML.

I signed up with a no win/no fee lawyer just to try and get all of the initial injuries added to the claim so I can avoid the constant questioning/denial of medical services. Fucked myself over on that one, EML sent me for another IME where the doc said no workplace injury occurred, and (to paraphrase) my personality is the reason for my ails. So, reconciliation stage 1 was not in my favour and I'm in a worse position that when I started, with all funding for treatments to cease, and denial that a workplace injury occurred.

This has completely fucked my head. I've never felt so misrepresented or gaslit. I've been through the whole endless thing to establish the workplace injury 3 years ago - the Private Detective they send to interrogate you in a dark room for hours, the scans, the specialist reports, acceptance of the claim. No doubt from practitioners that my injuries are from the work i did. I'm in a headspin now, I didn't know they could rescind liability.

I was ready to give up but the lawyer has recommended going to reconciliation stage 2. The problem is, I have no fight left. I am so depressed and anxious over this. I need medical reports from practitioners but I have basically given up on treatment at the moment and EML haven't been funding anything so I don't know if there's even any point?

Just been munching on painkillers and living a small life to get by.

I can honestly say I've been driven to the edge again and again by this system. In the scheme of things, I can still move, I can still work (less hours, different roles), I should be able to get though this, and over this. But I feel utterly eroded, such a lesser version of myself.

There's no real point to this post. Just yelling into the void.

I've just passed 52 weeks since I took medical leave, my psych injury claim was accepted in Feb/earlier this year. The fact my employer refused to participate in the circumstance investigation prior to the conference helped my claim succeed. My employer has delayed payments due to payroll errors and have been disorganised. Lately I've been pressing them (and CCing the case manager about this.

Out of the blue I received an email requesting I participate in a circumstance report, and a private investigation firm reached out via email too in order to "assist them in the determination of your claim".

I am extremely wary, and I've reached out to my union about this. I don't know if this is standard at the 52 week mark, or because I've been chasing my employer about my workers comp arrears, or what?

Any advice?