not naming vendorsust curious what caused the mismatch. was it bad onboarding, weak support, missing integrations, uncle. jar scope, or something the sales process didn’t reveal?
some gaps can be handled in-house while others slow the whole project down. for IT managers here what usually triggers the decision to bring in a consultant, vendor, or outside specialist?
sometimes the best-fit vendor is not the loudest, cheapest, or the one an executive already knows. for CIOs and IT leaders how do you keep vendor selection focused on actual fit instead of internal pressure?
there’s always something that looks harmless at signing and painful later. what clause do you now check every time?
been seeing teams take 5 to 7 demos just to feel “safe” with the decision. after the third one, everyone’s notes start blending together
for IT managers here, where do you usually draw the line? are 3 vendors enough, or do you still prefer a wider shortlist?