u/Temporary_Refuse_850

I started this community because I’ve noticed that more and more BYDs are appearing on Dutch roads. Personally, I absolutely love the design of my BYD Seal, especially in Shadow Green, which I think looks fantastic.

The car offers an incredible amount for its price: comfort, performance, technology, and a very comprehensive range of features. At the same time, I also want to be honest: my experiences have not been entirely positive. I have encountered a number of problems and shortcomings, involving the car itself, software, and/or support from BYD. Some issues are minor, while others I feel are serious enough to deserve attention.

That is precisely why I decided to create this community.

My goal is not to bash BYD, but to share experiences with each other. What works well? What could be improved? Which problems are more common? And perhaps most importantly: how have other owners solved certain problems?

I hope we can build a community where we can help each other with topics such as:

• 🚗 Experiences with BYD models in the Netherlands
• 🔧 Technical problems and solutions
• 💻 Software and OTA updates
• 📱 Experiences with and problems involving the BYD app
• 🏢 Experiences with dealers and BYD Netherlands
• ⚡ Charging and charging-related issues
• 🛠️ Warranty and service
• 💡 Tips & tricks for other BYD owners
• 📢 Problems that may be experienced by multiple owners

Positive experiences are just as welcome as critical ones. I believe a good community should show both sides of the story.

I hope this subreddit will grow into a place where Dutch BYD owners can genuinely help each other, while also sharing constructive feedback about what we think could be improved.

Welcome, and please share your experiences! 🇳🇱🚗⚡

I have purchased a BYD Seal from Bochane that was advertised as new with a 2026 year of manufacture. Only after the purchase was completed and I received the official vehicle documents did it become clear that the registered year of manufacture is 2024.

I was aware that this model has existed for some time and that older models can still be produced in later years. My concern is therefore not about the model year itself, but about the fact that the advertisement explicitly stated a 2026 year of manufacture, while the official documentation shows 2024. For many buyers this is a significant difference, and it should have been made clear to me beforehand.

I advise future buyers to check the official vehicle data — such as the year of manufacture and the vehicle documents — before signing anything, and not to rely solely on the advertisement. This is my personal experience. I expect a professional car dealer to ensure that the information in an advertisement matches the official vehicle documentation.

Bochane responded to my complaint, but in my view did not address the core issue: the discrepancy between the advertised 2026 year of manufacture and the 2024 year shown in the official documentation. BYD has also been informed of my complaint, including the European management, but I have not received any substantive response.

As far as I know, a similar issue has occurred in Australia regarding the stated year of manufacture of BYD vehicles. This shows that correctly listing the year of manufacture is not a minor detail, but a topic that has led to legal proceedings elsewhere as well.

If you want, I can help you turn this into a more formal complaint letter or a concise public statement.

I need some help. In the Netherlands, several BYD Seals in Shadow Green are being offered with a production date of June 2026. As far as I know, that's impossible, and I believe these cars were actually manufactured in 2023 or 2024. The VIN number also indicates that they are 2024 models. Am I being misled?