u/TheOfficial_BossNass

I had starlink for about two weeks and a bad storm fried my router and dish idk how exactly or what happened. I can attach pics in the comments.

I had my dish attached to the house with a metal mount made for the side of a home. I didnt ground it in any way and im not even 100% sure how to ground the dish.

Is that something I should do this time to prevent the issue. Or was it more of a freak accident. This time of year we have thunderstorms very regularly and I want to know if damage like that is common during storms and if I should just take the whole dish down every storm and unplug everything

I also wanna add starlinks customer service has been nothing but amazing to me and I was so worried id have to buy a whole new system just a few weeks after my first one but they went above and beyond to take care of me and it has been a night and day difference since I swapped over from brightspeed

Ive also heard i should turn off the snow melting feature as it helps in some way im not sure what or how to do that?

I see no visible damage to the cable or the pins on the router side of the cable I haven't been able to check the dish side as I have to climb a ladder and take it off its mount. If there is also no damage on this dish sides what else could be causing this.

I haven't even been able to set up the new router fully as it cannot connect to the dish

Im wanting to play on pc but dont wanna buy everything again and was wondering if I downloaded the game off the xbox store on pc if id still have access to all the dlc I own