u/TheOtherGreenBee

I researched the issue and can't get a conclusive answer.. chatgpt says it's because new projects are connected to local folders, but I don't have the option to create a cloud project.. I have extensively built my projects in the desktop app now after the latest codex update I did (used to be a clause user) and can't access them from my phone.

Also my phone app doesn't show projects at all, just pinned and chats...

I'm using astrill vpn most of the time.. not sure if that's the case and wondering whether anyone else also has the same issue and was able to solve it

I’m having a persistent issue with the new ChatGPT/Codex Windows app. ChatGPT Classic and the web version work fine, but the new app either shows “ChatGPT hit a snag” or “Sign-in failed: Codex app-server process is not available.” Browser authentication completes, but the redirect to localhost:1455/auth/callback fails with ERR_CONNECTION_REFUSED because nothing is listening on that port. I’ve already done a clean uninstall/reinstall, rebooted, tested with a completely fresh .codex profile, confirmed all Codex binaries are present, and tried Astrill StealthVPN, WireGuard, OpenWeb, and even with the VPN completely OFF. The bundled Codex CLI runs and reports codex-cli 0.153.4, but codex doctor --json crashes during “Checking provider reachability” with exit code -1073741819 / 0xC0000005 (ACCESS_VIOLATION). Has anyone else seen this exact Windows Codex app-server crash, and is there a workaround or known fixed build?

Most responses online and from AI point towards AI for WPS... but that AI doesn't do a tiny fraction of what Claude & ChatGPT can do in Excel and Powerpoint, those add-ins have really upped my professional game, so I am curious as to whether the Chinese have caught up on this specific application or not yet

Most responses online and from AI point towards AI for WPS... but that AI doesn't do a tiny fraction of what Claude & ChatGPT can do in Excel and Powerpoint

IS it just me? or is this an error on MS side. This is what I did :

• Office add-ins (Claude, ChatGPT, Wikipedia, Power BI, etc.) suddenly stopped loading in Word/Excel
• Errors included:
  • “Navigation to webpage was canceled”
  • “Cannot access file api.addins.store.office.com”
  • “One or more add-ins failed to load”
• Tried:
  • clearing WEF cache
  • reinstalling WebView2
  • Office Quick + Online Repair
  • full Office 365 reinstall
  • TLS/proxy resets
  • deleting Office local cache/profile folders
• WebView2/runtime/networking eventually started working again (store logos/icons loaded normally)
• Final discovery:
  • add-ins work ONLY when signed out of all Microsoft accounts in Office
  • signing back into Office breaks add-ins again
• Seems related to Office identity/account token conflict or WAM/authentication issue rather than networking or WebView corruption
• OneDrive desktop sync still works independently even when Office apps are signed out

EDIT: I just got off a chat with Microsoft 365 support and apparently they have been receiving a lot of similar complaints and are dealing with this from their side... nothing to be done from our computers.